Forum HTML Templates Foody Background images not showing up on mobile. Working everywhere else.

This topic contains 28 replies, has 3 voices, and was last updated by  shariar4you 1 year ago.

  • Author
    Posts
  • #11626

    Bmaher105
    Customer
    Posts: 33

    Please help! I bought this template and I’m pretty new at this but I got it working locally and on public server via desktop. Background images are pulling properly when called directly but not showing up on mobile. Tried removing “specific mobile meta” line but it did nothing. images are following template default images pixel ratios and specs. What am I missing?

  • #11627

    Bmaher105
    Customer
    Posts: 33

    I am using V2. Again this problem is only on mobile devices. Working 100% on desktops & notebooks. Also only on mobile, the 3bar menu tab on the left side of the site when pulled out text inside has lime green highlight around it? Only on mobile, looks fine on desktop site.

  • #11628

    Labluzzaman
    Support
    Posts: 539

    Hi Bmaher105,
    Please upload it in a live server and send us the link with your ftp or c-panel details in marked as private. We will take a look there.

    Thanks.

  • #11630

    Bmaher105
    Customer
    Posts: 33
    This reply has been marked as private.
  • #11633

    Labluzzaman
    Support
    Posts: 539

    Hi Bmaher105,
    Your login access is not working can you send it again with right info.

    Thanks.

  • #11634

    Bmaher105
    Customer
    Posts: 33
    This reply has been marked as private.
  • #11635

    Bmaher105
    Customer
    Posts: 33

    I’ve confirmed this is only happening on iOS. Background images are being stacked. Green highlight in the sidebar issue is happening on all mobile but not on desktops.

  • #11636

    Bmaher105
    Customer
    Posts: 33

    Just checking in. Any luck here?

  • #11637

    Bmaher105
    Customer
    Posts: 33

    I have added this to the style sheet to disable the parallax on mobile.
    @media (max-width: 450px) {
    .parallax-style {
    background-attachment: initial;
    background-position: 50% 0 !important;
    }
    }
    This is not what I want though… I would like for the effect to work the same on all devices. I have noticed other issues with the themes responsiveness to mobile. Large texts aren’t scaling appropriately which is also what I think is causing the green highlight Ive mentioned. Please help. Thanks.

  • #11638

    Labluzzaman
    Support
    Posts: 539

    Hi Bmaher105,
    Your parallax scrolling on mobile and menu bag color problem is solved take a look there and notify us about it.

    Thanks.

  • #11639

    Bmaher105
    Customer
    Posts: 33

    Thank you! Looks much better but I’m still having the stacking issue when devices are turned sideways (long ways). Vertical scrolling and menu bag color problem working great!

  • #11643

    Bmaher105
    Customer
    Posts: 33

    Is there a way to solve this issue? Thanks. Also… This stacking issue has been solved for ios mobile iphone6+ and smaller but is still occurring on tablet size ios devices. Issue occuring on horizontal viewing on all iOS still. Why iOS so difficult? lol.

  • #11646

    Labluzzaman
    Support
    Posts: 539

    We’ve checked it on several devices it works fine, there is no stacked background images everything works well.
    Sometime IOS devices shows some transition and translate problems.

  • #11648

    Bmaher105
    Customer
    Posts: 33

    These are from 3 different iOS devices. All having the exact same issue every single load. Are you saying this template doesn’t work properly on iOS?

  • #11649

    Bmaher105
    Customer
    Posts: 33

    ipad mini. Not sure files are being submitted. Please confirm you’re getting the images I’ve attached.

  • #11653

    Bmaher105
    Customer
    Posts: 33

    You can see that the ipad mini files the background image issue is still occurring both vertically and horizontally. iphone6 and iphone6+ both are still having the horizontal issue. Even on the working iphone6 and +, when scrolling there are gaps between the images and the preceeding white section (grey default background still showing). I can live with a little of this, but that should not be happening either.

  • #11674

    Bmaher105
    Customer
    Posts: 33

    Did you receive my images?

  • #11675

    Bmaher105
    Customer
    Posts: 33

    Please respond. Thank you.

  • #11676

    Labluzzaman
    Support
    Posts: 539

    Sorry we didn’t get any images and we didn’t mentioned that this template not working with IOS devices. Before releasing our products we test it all possible devices.

  • #11677

    Bmaher105
    Customer
    Posts: 33

    The attachments feature here is not working. Im trying to send you images showing this problem still occuring. And Im confused by your last statement. You didn’t mention that this template not working with iOS devices? Are you saying it does or does not work on iOS. If not, why is this called responsive and not stated that it doesnt work with iOS?

  • #11678

    Bmaher105
    Customer
    Posts: 33

    I have been reloading the page every 10 minutes all day on all 3 iOS devices. It is not working properly.

  • #11679

    Labluzzaman
    Support
    Posts: 539

    Off course it works with any kind of IOS or android devices.

  • #11681

    Bmaher105
    Customer
    Posts: 33

    Ok so it’s supposed to work with iOS. Got it. But its not working… horizontal viewing on all iOS devices is still not showing background images. ipad mini still not showing background images at all. How can we possibly be getting different results?

  • #11682

    Bmaher105
    Customer
    Posts: 33

    Forgive me, but you keep saying its working and its clearly not. Please help me resolve this issue.

  • #11683

    Labluzzaman
    Support
    Posts: 539

    we understand your problems please allow us some time to resolve it, when finished we will notify you. Until then please be patient.

  • #11684

    Bmaher105
    Customer
    Posts: 33

    Thank you.

  • #11688

    shariar4you
    Support
    Posts: 2

    Hi,
    It’s Shariar from developer team. Because of custom text and sometime more text, it bracks few issues. We have fixed some css issue and still working on it. We may need 4 – 5 days fix some other issues.

    please be patient

    Thank you.

  • #11689

    Bmaher105
    Customer
    Posts: 33

    Thank you for letting me know. Look forward to hearing from you.

  • #11779

    shariar4you
    Support
    Posts: 2

    Hi,
    We have updated your Web Page Style and JS. Fixed some text appearance accordingly.
    Please have a look on it. We have stopped Parallax for Mobile device (screen size below 992px )
    Thank you.

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