Forum WordPress Plugins WP Awesome FAQ Pro Bought WP Awesome FAQ pro – how do I migrate FAQs from the free version

This topic contains 14 replies, has 2 voices, and was last updated by  Jewel Theme 1 year, 11 months ago.

  • Author
    Posts
  • #516

    Patti
    Customer
    Posts: 6

    I need to migrate all the FAQs I already made. If this is not possible, how do I get categories to show just on one page for the free version?

  • #520

    Patti
    Customer
    Posts: 6

    Hello?

  • #531

    Jewel Theme
    Support
    Posts: 1002

    Hello Patti,
    First of all Thanks for purchasing “Awesome FAQ Plugin”. Sorry for the late answer. See the “Editor Shortcode” button. You’ll find all the configurations are there. If you’re facing any difficulties, please inform us. We’ll solve your issue.
    To migrate from Free version isn’t possible right now. You’ve to create from the beginning the FAQ’s for premium version.
    See this Video Tutorial https://www.youtube.com/watch?v=L7B88qm2C0M
    Thanks

  • #544

    Patti
    Customer
    Posts: 6

    I have a lot of FAQs built with the free version and it will take too much time to migrate them over, is there any way I can do something with the database to move them over? Does the free version allow category specific displays? I used to have a piece of code that I put in from another user that allowed it but the recent update eliminated them….

  • #545

    Jewel Theme
    Support
    Posts: 1002

    Hi Patti,
    Yes, there’s a way it will migrate to PRO version. Please send your website address and access in Private option. I will solve your issues. Yes, in free version you can also set FAQ items in category based. Let us know what’s going on.
    Thanks

  • #548

    Patti
    Customer
    Posts: 6

    awesome! Thank you. What is easier for you? To just tell me how to do it by category in the free version, or to have you do some updates in the pro version? I want to do whatever will take you less time. If the free version is the easiest way, just let me know the shortcode I need to use.

    I appreciate the great support!

  • #549

    Jewel Theme
    Support
    Posts: 1002

    You didn’t get all the features in Free version. You’ll get only the Category Option with manual Shortcode [faq].
    Installation guide and Video Tutorial is on the WordPress Plugin Directory https://wordpress.org/plugins/wp-awesome-faq/installation/

    If it’ll solve your problem then let me know. Either I will take different steps.

    Thanks

  • #550

    Patti
    Customer
    Posts: 6
    This reply has been marked as private.
  • #551

    Jewel Theme
    Support
    Posts: 1002

    Sorry to say that, in the free version you cann’t add this type like [faq=’category’] FAQ’s. If you’re create FAQ Category then by [faq] shortcode all the FAQ’s will be shown in this shortcode like below-

    • category
      • Post Content
      • Post Content
      • Post Content
    • category
      • Post Content
      • Post Content
      • Post Content
  • #553

    Patti
    Customer
    Posts: 6
    This reply has been marked as private.
  • #557

    Jewel Theme
    Support
    Posts: 1002
    This reply has been marked as private.
  • #559

    Patti
    Customer
    Posts: 6
    This reply has been marked as private.
  • #561

    Jewel Theme
    Support
    Posts: 1002
    This reply has been marked as private.
  • #3323

    Podor

    Hi,
    I Bougth this Pro version of plugins since the 19th Feb. 2015 but I not receive any zip file so I find the way to download it.
    Can you explain me how to resolve this trouble.
    Thanks
    (Jewel Theme Sales Receipt 205513218851)

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