Forum HTML Templates TopClass Contact form email address not working – TopClass

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This topic contains 3 replies, has 2 voices, and was last updated by  Labluzzaman 4 months ago.

  • Author
    Posts
  • #14976

    otto.nkosi
    Customer
    Posts: 4

    Hello. I am using top class HTML template on my website and the contact form is not sending emails to the primary contact email address. Testing on the contact form returns a “failed” response.

    URL:www.caldon.co.za

    Could you please assist.

  • #14977

    Labluzzaman
    Support
    Posts: 537

    Hello otto,
    Please send us your ftp / Cpanel access in private we will solve that and also make sure that your server have permission to send mails.
    Thanks.

  • #14982

    otto.nkosi
    Customer
    Posts: 4
    This reply has been marked as private.
  • #14984

    Labluzzaman
    Support
    Posts: 537

    Hello otto,
    Looks like you have change a lot, however i fixed the contact form but due to your server config/problem it goes to spam filter. And there is a lot of W3 validation error on your page.
    Thanks.

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