Forum HTML Templates MAMA Contact form

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This topic contains 44 replies, has 8 voices, and was last updated by  Labluzzaman 1 year, 3 months ago.

  • Author
    Posts
  • #664

    mariogrgic1
    Customer
    Posts: 8

    Can you please help me with contact form. Iam trying to send message but doesnt work.

    In index.html i didnt do anything. In email.php i removed line 3 (return “success”; die(); // Remove this line in live site, it is only for testing)

    and insert my email account in line 12 ($to = ‘…something..@gmail.com’;)

    Should i do anything else, becouse now doesnt work?

  • #667

    Jewel Theme
    Support
    Posts: 1002

    Hi,
    Please send your website address and FTP/CPanel access in Private message. I will solve your problem.
    Thanks

  • #668

    mariogrgic1
    Customer
    Posts: 8
    This reply has been marked as private.
  • #669

    Jewel Theme
    Support
    Posts: 1002

    Hi,
    Okay, send me your email address. I will inform you.
    Thanks

  • #670

    mariogrgic1
    Customer
    Posts: 8
    This reply has been marked as private.
  • #672

    Jewel Theme
    Support
    Posts: 1002

    Hi,
    your problem solved. Check it.
    Thanks

  • #673

    mariogrgic1
    Customer
    Posts: 8

    Hi,
    sorry but still not working.

  • #674

    jemee
    Support
    Posts: 304

    Hi,
    Sorry for our mistake. We are fixing your problem ASAP.
    Thank you

  • #680

    Jewel Theme
    Support
    Posts: 1002

    Hello,
    Solved your problem. Please check.
    Thanks

  • #681

    mariogrgic1
    Customer
    Posts: 8

    Now sending is working, but we can only see subject and sender. We cant see content of message.

  • #693

    mariogrgic1
    Customer
    Posts: 8

    Can you please check problem with emty mail?

  • #705

    luigi

    Hi, I downloaded a KITE RESONSIVE COMING SOON TEMPLATE before buying a site for this company, but I do not work the email I get the email I tried to Correct the index html file to send as I entered the email

    <form id=”contact-form” action=”info@tecnoeffecoop.it” method=”post” class=”clearfix”>
    <div class=”contact-box-hide”>
    <div class=”col-sm-6″>
    <input type=”text” class=”form-control” id=”first_name” name=”first_name” required placeholder=”Nome”>
    <span class=”first-name-error”></span>
    </div>
    <div class=”col-sm-6″>
    <input type=”text” class=”form-control” id=”last_name” name=”last_name” required placeholder=”Cognome”>
    <span class=”last-name-error”></span>
    </div>
    <div class=”col-sm-6″>
    <input type=”email” class=”form-control” id=”contact_email” name=”contact_email” required placeholder=”Indirizzo email”>
    <span class=”contact-email-error”></span>
    </div>
    <div class=”col-sm-6″>
    <input type=”text” class=”form-control” id=”subject” name=”contact_subject” required placeholder=”Oggetto”>
    <span class=”contact-subject-error”></span>
    </div>
    <div class=”col-sm-10″>
    <textarea class=”form-control” rows=”5″ id=”message” name=”message” required placeholder=”Messaggio”></textarea>
    <span class=”contact-message-error”></span>
    </div>
    <div class=”col-sm-2″>
    <button id=”contact-submit” class=”btn custom-btn col-xs-12″ type=”submit” name=”submit”><i class=”fa fa-rocket”></i></button>
    <span id=”contact-loading” class=”btn custom-btn col-xs-12″> <i class=”fa fa-refresh fa-spin”></i> </span>
    </div>
    </div><!– /.contact-box-hide –>
    <div class=”contact-message”></div>

    </form><!– /#contact-form –>

    tell me if it is right or give me an indication to correct and to get the mail waiting for your response, I greet you thanks
    Louis De Marco

    • #710

      Jewel Theme
      Support
      Posts: 1002

      Hi luigi,
      Will you please contact us in Private with your website access CPanel/FTP?
      We will give you free support.
      Thanks

  • #2615

    Jaswal
    This reply has been marked as private.
  • #2616

    jemee
    Support
    Posts: 304

    Hi Jaswal,
    Have you configure Contact Form 7 perfectly ? If you face problem, send us your dashboard access privately. We will fix this problem.
    Thank you

  • #2643

    Jaswal
    This reply has been marked as private.
  • #2644

    Jewel Theme
    Support
    Posts: 1002

    Hello,
    Please Download the latest version of MAMA Template. We have already fixed the issue and given Update on ThemeForest.
    Thanks

  • #2645

    Jaswal
    This reply has been marked as private.
  • #2651

    Jewel Theme
    Support
    Posts: 1002

    Hello Jaswal,
    We will update our Template very soon. You will get update notification via email.
    Thanks

  • #2814

    Leelium
    Customer
    Posts: 6

    Hi, I’ve downloaded the update but the contact form won’t send to my email

    site is moustachedesign.xyz

    I’ve only changed the e-mail address on the email.php file.

  • #2816

    Jewel Theme
    Support
    Posts: 1002

    Hi Leelium,
    It shouldn’t be. Please send your website FTP access in private. Let me see what’s going on there.
    Thanks

  • #2817

    Leelium
    Customer
    Posts: 6
    This reply has been marked as private.
  • #2819

    Labluzzaman
    Support
    Posts: 526

    Hi Leelium,
    You didn’t provide us your ftp hostname, without it we can’t access your account and unable to make any changes. Please provide us your hostname with details.

    Thanks.

  • #2821

    Leelium
    Customer
    Posts: 6
    This reply has been marked as private.
    • #3126

      Leelium
      Customer
      Posts: 6

      Any news?

  • #2843

    Labluzzaman
    Support
    Posts: 526
    This reply has been marked as private.
  • #3128

    Labluzzaman
    Support
    Posts: 526
    This reply has been marked as private.
  • #3149

    klinewerks
    Customer
    Posts: 7

    Hello I’m using the Kite Template and am having some issues with the subscribe function and the mail function as well. I have edited the subscribe section in function.js as well as Email.php and Contact.php and I am not getting any subscriber notifications on my mailchimp nor am I getting any emails. Please help. Thanks. Also I would recommend you add a captcha or other security measure to your mail form. Awesome template guys!

    • #3236

      Labluzzaman
      Support
      Posts: 526

      Hi Klinewerks,
      Here is your solution. We send you the contact form & subscription forms and its script files just replace them with that and add the script bottom at index file. After that please change your mail chimp url in functions.js file and also change the mail address in email.php file.

      About your security captcha we wil notify you shortly.

      Thanks.

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  • #4780

    estiron-net
    Customer
    Posts: 3

    Hi!
    I set up a subscription via mailchimp and changed both addresses in email.php and contact.php but the message did not come.
    Maybe You could suggest where to look?

    • #4783

      Labluzzaman
      Support
      Posts: 526

      Hi,
      Can you provide us your purchase key in private. Don’t worry it’s just a routine check. There is no subscription form in that template if you want any we can provide you.

      Thanks.

  • #4786

    estiron-net
    Customer
    Posts: 3

    Purchase key? I use the template Kite… he’s free.
    And can’t configure the contact us form to make it work.

    What do you mean by form? Please provide.

    • #4806

      Labluzzaman
      Support
      Posts: 526

      Hi Esriron,
      I don’t understand, If you are using/want to use kite then why you open a new topic under MAMA not in Kite. MAMA is a premium template and Kite is free. That’s why we recommend you to provide the purchase key. Hope you understand this very clearly.

      Here is a fresh copy of kite. If you want you can download it and use it.

      Thanks.

      Attachments:
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  • #4810

    estiron-net
    Customer
    Posts: 3

    Forgive me for my carelessness 🙁
    Thanks!

  • #4815

    Jewel Theme
    Support
    Posts: 1002

    You are welcome 🙂

  • #5436

    Alessandro
    This reply has been marked as private.
  • #5438

    Labluzzaman
    Support
    Posts: 526

    Hello Aless,
    Send us your access details in private with ftp- hostname, username, pass, port-no(If any) we will do this for you.
    Thanks.

  • #5439

    Alessandro

    Hi, I did, can you see it?

    • #5440

      Labluzzaman
      Support
      Posts: 526

      Hi,
      Yes i saw it but there is something missing like host-name or user id and unable to connect with your ftp account.

      Thanks.

  • #5837

    RODRIGO
    Customer
    Posts: 1

    Hi there,

    I bought the MAMA WordPress Theme, and I can not find the contact form ? There is a?

    Please, warn me.

    Thanks,
    Rodrigo

  • #6163

    Jewel Theme
    Support
    Posts: 1002

    Hello RODRIGO,
    There is a Plugin named “Contact Form 7” attached with the Theme. Install it and follow the instructions attached with the Documentation.
    Thanks

  • #7157

    Jonathan Doe

    Glad you assist with contact form problems. Auto-responding fill-ins are so annoying. I don’t have much more to add. Sorry. Suddenly, it got awfully quiet out there. My nerves are shot. I need someone to keep me from falling. Nothing is ever going to be the same again.

  • #7162

    Jewel Theme
    Support
    Posts: 1002

    Hello Jonathan Doe,
    Please send your WordPress Admin Username, Password and Site address. We will fix your problems. Don’t be worried. We are here to help you on our level best.
    Thanks

  • #10256

    Sagawadi

    Hey,

    Have the same contact and subscription button Issue. i am learning dev, can you provide steps to solve this.

    Thanks,

  • #10257

    Labluzzaman
    Support
    Posts: 526

    Hello Sagawadi,
    You didn’t give us any link or clue and it’s hard to identify where the problem is. Please send us your site url, access details(Admin, C-panel / ftp) and also the product purchase key in private, we will fix that.

    Thanks.

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