- October 9, 2017 at 5:29 pm #17350
i have installed theme Voix WP 1.2.0 on WordPress 4.8 with demo content.
When i try to customize the theme using “Voix Options” the changes has no effect:
– In General Settings, i use Text Logo but the text non displayed
– In Customization, i change the default orange color with the purple color, but the menu and other(link, button, ecc) remain in orange
– In Font Section, i change Playfair Display font with Karla, but the font remain Playfair.
How i can fix this problems?
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- October 9, 2017 at 5:31 pm #17352
Thanks for contacting with us. Please send your WordPress Admin Access. I will fix your problems.
- October 9, 2017 at 7:28 pm #17354
when i open the blog from my smartphone in “Mobile version” i see my customizations.
In the “Desktop version” the customizations are not displayed.
I think it’s a problem with the responsive css.
- October 9, 2017 at 10:40 pm #17355
Yes, you can fix this issue with responsive.css file.
If you cann’t then I will fix this for you.
- October 9, 2017 at 11:26 pm #17356
If you can fix it’s better,
did you receive the wp admin credentials??
do you need the ftp?
- October 10, 2017 at 12:09 am #17357
No, I didn’t receive WP Admin access.
Yes, I need FTP access also.
Please make your reply Private.
- October 10, 2017 at 12:16 pm #17360
did you receive the private reply with wp admin and ftp access?
if you did not receive it, can you give me an email?
- October 10, 2017 at 4:14 pm #17364
No, still I cann’t see any Private Reply. Just reply with Checked the box below “Set as Private Reply”. Hope you find it.
- October 10, 2017 at 4:25 pm #17368
- October 10, 2017 at 5:28 pm #17372
Yes, you’ve done it right. But please sent in text format reply. It’s hard to read on Image and type.
- October 10, 2017 at 5:33 pm #17373
- October 10, 2017 at 6:52 pm #17385
- October 11, 2017 at 2:54 am #17390
did you sign in?
can you give me updates on the problem?
- October 12, 2017 at 2:11 pm #17391
can you solve the problem?
I have a lot of urgency and I haven’t replies from two days,
if you can’t fix the problem in a short time I will ask for a refund and I will use another theme.
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