Forum WordPress Themes Inventory Theme Demo content does not imported

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This topic contains 5 replies, has 2 voices, and was last updated by  Liton Arefin 5 months ago.

  • Author
    Posts
  • #16231

    egypiana
    Customer
    Posts: 2

    I have tried to import demo content but the operation failed several times

    it gives me this error:

    An error occurred while fetching file from: http://raselbarcity.com/wp-content/themes/inventory/inc/demo-importer/contents/demo-content.xml!
    Reason: 404 – Not Found.

    I have attached a picture.

    Attachments:
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  • #16240

    Liton Arefin
    Support
    Posts: 866

    Hello,
    We only provide Single Purchase Theme Supports. Bundle offer doesn’t includes like single theme Supports as you’re asking for.
    This is your server related problem, please contact with your Hosting and they might have to ask you for change folder permissions.
    Thanks

  • #16244

    egypiana
    Customer
    Posts: 2

    I recently bought this theme from themeforest and I have uplouded it on one site, and I still in support period

    Why you say that:
    We only provide Single Purchase Theme Supports
    ???

  • #16248

    Liton Arefin
    Support
    Posts: 866

    Hello egypiana,
    Extremely sorry for the reply above. Another client bought Bundle Package or our Themes. He’s continuously contacting about Demo Content. I thought this Ticket also opened by him.
    Sorry for the misunderstanding….
    Anyway, please send your Website Access(Admin Username and Password) and FTP access in Private Message.
    I will try to fix your problems.
    Again sorry…
    Thanks

  • #16274

    egypiana
    Customer
    Posts: 2

    Hi Liton;

    I have sent our website access on reply to your mail:

    support@jeweltheme.com

    please check

    Thanks;

  • #16275

    Liton Arefin
    Support
    Posts: 866

    Got it. Thanks

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