Forum WordPress Themes ELEVATION Donate button will not hide, menu arrow merging

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This topic contains 18 replies, has 4 voices, and was last updated by  jcalhoun 1 month, 2 weeks ago.

  • Author
    Posts
  • #17491

    basecampkids
    Customer
    Posts: 7

    Hi Elevation support,

    URL: http://www.mybasecampkids.org/wp-admin

    We have two issues that we request your attention and assistance with: 1)the Donate button in the main menu, and 2)the last menu item merging with the dropdown arrow.

    1) The donate button toggle on the theme options is not working. The donate button is still visible when the “hide” option is selected in the theme options panel of Elevation theme: Dashboard > Elevation theme settings > Header Section > Menu Donate Button > “Hide”

    We do not plan to use this feature in our site and would like to have this button hidden, please. Thank you.

    2) The dropdown arrow on the last menu item is overlapping onto the “Get involved” word. Please also address this issue. Thank you.

    I have documented these issues in the attached screenshots of both the menu and the theme options toggle that is not functioning.

    Attachments:
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  • #17494

    basecampkids
    Customer
    Posts: 7
    This reply has been marked as private.
  • #17495

    basecampkids
    Customer
    Posts: 7

    A third issue is that we had previously removed the search function and search icon in the top bar. We need this removed again please as our previous customization was lost in the theme update, despite having loaded our theme settings exactly.

    Thank you for your assistance.

    code that refers to the search bar:

  • #17501

    Liton Arefin
    Support
    Posts: 1035

    Please send your FTP Access. I need to work on Theme Files.
    Thanks

  • #17503

    basecampkids
    Customer
    Posts: 7
    This reply has been marked as private.
  • #17507

    Liton Arefin
    Support
    Posts: 1035

    FTP isn’t working. Please send Dreamhost access.

  • #17515

    basecampkids
    Customer
    Posts: 7
    This reply has been marked as private.
  • #17516

    Liton Arefin
    Support
    Posts: 1035

    Your 3 issues has been solved:
    1) Removed Donate Button
    2) Slider with Get Involved issue fixed
    3) Search Form Removed from top

    Hope you’re happy now. If you’re satisfied with my support then Please give a 5 Star Rating with some comments on Elevation Theme. It will inspire us a lot for better work.

    Thanks

  • #17554

    basecampkids
    Customer
    Posts: 7

    Hi Liton,
    I appreciate your assistance, however we still have some issues with the menu:

    The logo is now overlapping with the page layout
    the arrow on the last menu item is still overlapping with the last menu item “Get Involved”

    A screenshot is attached. Thanks in advance for your assistance.

    Attachments:
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  • #17556

    Labluzzaman
    Support
    Posts: 595

    Hi,
    Solved your menu problems, take a look there and notify us about it.
    Thanks.

    • #17557

      basecampkids
      Customer
      Posts: 7

      Hi thanks for your assistance. The logo is now pixelated and not to dimension – can you please adjust the container size to accommodate the logo and not the image itself?

      I really appreciate you fixing the issue with the dropdown arrow – thank you!

      I look forward to your reply on the logo issue.

  • #17609

    basecampkids
    Customer
    Posts: 7

    I have not heard back from you on this – can you please help? Thank you!

  • #17614

    Labluzzaman
    Support
    Posts: 595

    Hi,
    Sorry for the delay. Fixed your logo problem, logo image size and dimension is overriding with css in themes.css file.
    Thanks.

  • #18203

    jcalhoun
    Customer
    Posts: 4

    I am having the same problem with not being able to remove or hide the ‘donate button’. Can this also be done throughout the theme…e.g, the ‘left video right content’ contains a ‘donate button’ too. I do not need the donate button at this time. Thanks

    • #18206

      Liton Arefin
      Support
      Posts: 1035

      Please send your website admin access in Private Message.
      You can Hide Donate from Menu from “Elevation Settings>Header>Menu Donate Button”. Show/Hide option is there.
      Hope it helps you.
      Thanks

      • #18220

        jcalhoun
        Customer
        Posts: 4
        This reply has been marked as private.
        • #18226

          jcalhoun
          Customer
          Posts: 4
          This reply has been marked as private.
  • #18229

    Liton Arefin
    Support
    Posts: 1035

    Hello,
    If your Donate button on Menu isn’t working then I can manage it working. Please send your PayPal email ID. I will solve it. But Dropdown like options isn’t our Theme Feature, you need to order Custom Job for this.

    All other Donate Buttons also can be removed, no problem.
    Thanks

  • #18230

    jcalhoun
    Customer
    Posts: 4
    This reply has been marked as private.

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