Forum WordPress Themes ELEVATION Elevation theme showing error after install "are you sure?"

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This topic contains 7 replies, has 2 voices, and was last updated by  ucantcme 6 days, 20 hours ago.

  • Author
    Posts
  • #18394

    ucantcme
    Customer
    Posts: 5

    I bought elevation theme last year and tried installing it for our organization’s new website. It never worked and gave this error “are you sure?” I asked company to look into server for issues but they said its faulty theme. Could you please look into it?

    Thank you very much 🙂

  • #18395

    ucantcme
    Customer
    Posts: 5
    This reply has been marked as private.
  • #18396

    ucantcme
    Customer
    Posts: 5
    This reply has been marked as private.
  • #18400

    jemee
    Support
    Posts: 348

    Hi ucantcme,

    Thank you for contacting us. We will fix your website issue.

  • #18401

    jemee
    Support
    Posts: 348

    You send me the Temporary WordPress (http://www.cncsu1.ca.php56-11.dfw3-2.websitetestlink.com) access. But this temporary website is not linked to your FTP. Can you please send me your full hosting access or just this Temporary WordPress FTP access?

  • #18428

    ucantcme
    Customer
    Posts: 5
    This reply has been marked as private.
  • #18488

    ucantcme
    Customer
    Posts: 5

    Hi, did you figure out the issue?

    • #18519

      ucantcme
      Customer
      Posts: 5

      If you cannot get the theme to work, could you please offer me a similar wordpress theme that works so that we can get started with our website.

      Thank you very much 🙂

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