Forum HTML Templates TopClass Email.php and video

This topic contains 12 replies, has 3 voices, and was last updated by  Chris 1 year, 10 months ago.

  • Author
    Posts
  • #7124

    Chris
    Customer
    Posts: 7

    Hi Jewel theme,
    Your work is awesome. Just have little glitch.
    Email always failed – http://prntscr.com/8iulb0 &
    Displays only white box – http://prntscr.com/8iulio
    Your cooperation in this regard will be highly appreciated.
    Thank you.
    Chris

  • #7125

    jemee
    Support
    Posts: 313

    Hi Chris,
    We are checking this problem.
    Thank You

  • #7126

    Chris
    Customer
    Posts: 7
    This reply has been marked as private.
  • #7158

    Chris
    Customer
    Posts: 7

    Any update for this please

  • #7242

    Labluzzaman
    Support
    Posts: 553

    Hi Chris,
    Thanks for your query. Sorry for late reply because our team was on a vacation. Can you send your product purchase key (don’t worry it’s just a routine check) and ftp details in private we will fix that for you.

    Thanks.

  • #7252

    Chris
    Customer
    Posts: 7
    This reply has been marked as private.
  • #7255

    Chris
    Customer
    Posts: 7

    hello labluzzman thanks for looking at this can you please check the issues.
    ty

  • #7256

    Labluzzaman
    Support
    Posts: 553

    Hi Chris,
    Your problem is solved, check this out. Please, change the email receiving address. If any problem let us know.

    Thanks.

  • #7260

    Chris
    Customer
    Posts: 7

    Hi Labluzzaman, Thanks for solving the issues though can you tell me where to add the subject http://prntscr.com/8m8lb6

    Also can i use YouTube link to play the video and not vimeo cause when i try youtube its widen the pop box kind a strange :).

    Regards.

  • #7261

    Labluzzaman
    Support
    Posts: 553

    Hi Chris,
    Your video problem is fixed, from now just change the YouTube video id but the other problem about (no-subject) need some times. When finished i will notify you via reply until then please be patient.

    Thanks.

  • #7262

    Chris
    Customer
    Posts: 7

    Thank you so much my friend. have a nice day. Ill just wait for subject issues.

    Regards.

  • #7341

    Labluzzaman
    Support
    Posts: 553

    Hi Chris,
    Your email subject showing problem is solved. Take a look there and notify us.

    Thanks.

  • #7342

    Chris
    Customer
    Posts: 7

    Thank you.

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