Forum WordPress Themes ELEVATION Event Listing Issues

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This topic contains 20 replies, has 3 voices, and was last updated by  Liton Arefin 1 month, 3 weeks ago.

  • Author
    Posts
  • #14998

    darrinstern
    Customer
    Posts: 70

    Can you please review the attached screen recording. There are a number of issues with the event listing function;

    1) When I post an old event the event posts in the wrong order. THIS IS A BIG ISSUE.
    2) Once an event is past there is no need for JOIN NOW button, the event is over..Better text might be Learn more
    3) A current event should have a JOIN NOW button.

    Thank you for the help.

    Attachments:
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  • #15002

    jemee
    Support
    Posts: 304

    Hi darrinstern,

    Please send us your Website Dashboard and FTP access privately. I’ve noticed you’ve created another topic https://jeweltheme.com/support/topic/paypal-issue-after-update/ . Just send us the access we will fix both issue.

    Thank You

  • #15003

    darrinstern
    Customer
    Posts: 70
    This reply has been marked as private.
  • #15005

    jemee
    Support
    Posts: 304

    The FTP is working.
    Thank You

  • #15006

    darrinstern
    Customer
    Posts: 70

    Thank you for the fast support.

  • #15022

    darrinstern
    Customer
    Posts: 70

    Any update on this?

    Also check out this page http://d31edfoundation.org/events/wintergala2017/ the page is displaying an error for the map “Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

    Thank you for the update.

  • #15025

    Liton Arefin
    Support
    Posts: 690

    Hello darrinstern,
    Thanks for being patience. I’m Lead Developer. I am sick from last few days. Can’t concentrate on my work for Sinus problems.
    I’m looking at your problems. Trying to fix your problems asap.
    Thanks

  • #15028

    darrinstern
    Customer
    Posts: 70

    I hope you feel better soon. We have found another event listing error. Please watch the video attached, the event date displayed on the front end is not what has been inputted on the back end. Please see if you can fix this at the same time. Thanks.

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  • #15083

    darrinstern
    Customer
    Posts: 70

    Any news?

  • #15094

    Liton Arefin
    Support
    Posts: 690

    Fixed Events MAP Problem on this URL: http://d31edfoundation.org/events/wintergala2017
    For recent Google MAPs update you need to register for API key. Added an Option on Global Section.
    Just place the Key and you’re done 🙂
    Thanks

  • #15100

    darrinstern
    Customer
    Posts: 70

    What about the event listing and display time issues? Do you need a new video? Here are screen shots of the issues I see. Can you get back to me quickly on this?

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  • #15104

    darrinstern
    Customer
    Posts: 70

    Please note, this is not a resolved topic. Should I start a new thread? Please see above.

  • #15107

    Liton Arefin
    Support
    Posts: 690

    Thanks for the notes. I’ve saved your Login Credentials for Live scenario’s. The Event Listing and Past Event will be fixed asap(hopefully within 2-3 days). Past Event will be little tricky but a very good IDEA.
    Thanks

  • #15120

    darrinstern
    Customer
    Posts: 70

    Thank you for the update. Please let me know when its fixed.

  • #15160

    darrinstern
    Customer
    Posts: 70

    Hi there, any update on the correction to the system, the event start and end time display to not display correctly? What we have set on the back end is not whats displayed on the event page or home screen.

    Also what will happen if I list a second event, is this still an issue?

  • #15161

    Liton Arefin
    Support
    Posts: 690

    Hi darrinstern,
    I’m on it. Trying to make suitable solutions for this. Hopefully by today I can give you update. Don’t worry 🙂
    Thanks

  • #15266

    darrinstern
    Customer
    Posts: 70

    I wanted to check in on this update, any news on the event listing issues?

    This is a big issue for anyone that has more than 1 event at a time.

    Please let us know.

  • #15494

    darrinstern
    Customer
    Posts: 70

    Update?

  • #15496

    Liton Arefin
    Support
    Posts: 690

    Hi darrinstern,
    Extremely sorry for the delay. I went abroad for a tour. After came back, huge pressure of pending works I just forgot. Sorry for the late.
    I will try to fix your issue by tomorrow.
    Anyway, I need to talk with you for a help. Can you please add me on Skype: Litonice13 ?
    Thanks

  • #15505

    darrinstern
    Customer
    Posts: 70

    Sure I am darrinstern on Skype.

    We need to setup a time to talk as I’m based in Chicago – can you suggest a time and date?

  • #15506

    Liton Arefin
    Support
    Posts: 690

    Our time difference is 24 hrs. We’re on GMT+6 timezone. We will talk today, I’ve sent you a message on Skype.
    Anyway, I need your suggestions about your fixings also. I’ve already started but have little confusion.
    Thanks

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