Forum WordPress Themes DO How to disable Loader and side scroll

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This topic contains 30 replies, has 5 voices, and was last updated by  mutefrog 1 year, 7 months ago.

  • Author
    Posts
  • #10992

    megatech2016
    Customer
    Posts: 10

    Hi,

    I want to disable the loader icon and scroll page on right hand side with its button (this one may be called something else technically) can you tell me where I can disable those tow ?

  • #10993

    jemee
    Support
    Posts: 323

    Hello megatech2016,

    Please send us your Website Dashboard access.

    Thank You

  • #11009

    megatech2016
    Customer
    Posts: 10

    Hi,

    Can you tell me the step to fix as server is down and I will move everything to new server as well
    So like to fix there again.

  • #11018

    Jewel Theme
    Support
    Posts: 1051

    Hello megatech2016,
    Please send your existing FTP access and WordPress Admin access. I think everything is okay, we will fix your problem asap.
    Thanks

  • #11043

    megatech2016
    Customer
    Posts: 10

    see I cant give you access to prod … dev is my local machine.
    Cant you please tell me steps to remove/ comment out the code ?

  • #11111

    megatech2016
    Customer
    Posts: 10

    Can I please get the answer for the question ? What’s the issue providing me steps to disable loader and side scroll ?
    Cant give access to the website FTP directory or control panel

  • #11120

    Jewel Theme
    Support
    Posts: 1051

    Hello megatech2016,
    To disable the preloader, comment header.php file on line#18 or Replace the attached file.
    I don’t understand about “scroll page on right hand side with its button (this one may be called something else technically)”
    Please give a screenshots what do you want.
    Thanks

  • #11149

    megatech2016
    Customer
    Posts: 10

    See the attachment . That button on right hand side of header and the form that opens clicking on it I want to disable.

  • #11150

    Jewel Theme
    Support
    Posts: 1051

    There’s no attachment. Also we’ve asked for your FTP and WordPress Access. We will fix your problems.
    Thanks

  • #11199

    megatech2016
    Customer
    Posts: 10

    Its in my local machine so unable to give FTP. I told same above.
    Last time I attached a file but seems some problem in attaching it.
    Now also I am struggling to attach the screen shots.

    Below is the link in IMGUR where I have uploaded the images.

    View post on imgur.com

    I want to disable both panel and button . See 2 images. I attached images as I don’t know what it called as

  • #11200

    Jewel Theme
    Support
    Posts: 1051

    Hello megatech2016,
    Those options are already available on Updated Version of DO WordPress Theme.

    For Turn off Off Canvas Menu:
    Do Options>Customize Settings>Off Canvas Navigation Settings

    To Change Preloader:
    Do Options>Customize Settings>Preloader Settings

    Thanks

  • #11203

    megatech2016
    Customer
    Posts: 10

    Where I can download the updated version ?
    Hope pages I developed till now wont break. its 40+ now and will be great pain if those will break after update

  • #11242

    Jewel Theme
    Support
    Posts: 1051

    Hello megatech2016,
    You’ll get the Updated version of “DO WordPress Theme” here http://themeforest.net/downloads
    Nothing will break with the Updated version, if you’ve done some customizing works on your Theme then it will break.
    Thanks

  • #11286

    mutefrog
    Customer
    Posts: 10
    This reply has been marked as private.
  • #11287

    mutefrog
    Customer
    Posts: 10
    This reply has been marked as private.
  • #11288

    mutefrog
    Customer
    Posts: 10
    This reply has been marked as private.
  • #11289

    mutefrog
    Customer
    Posts: 10
    This reply has been marked as private.
  • #11291

    jemee
    Support
    Posts: 323

    Hello mutefrog,

    After finishing these fixing of your Website, We will inform you. Please provide us 4 to 5 hour to fix these.

    Thank You

  • #11292

    Labluzzaman
    Support
    Posts: 565

    Hello mutefrog,
    We’ve changed the color with your color code, please take a look there and notify us about it. If needed any changes tell us about it.

    Thanks.

    • #11293

      mutefrog
      Customer
      Posts: 10

      Thank you for the fix, appreciate your co-operation. Can you please fix the demo content issue that I have posted too.

  • #11305

    jemee
    Support
    Posts: 323

    Hello mutefrog,

    Your Username and Password is not working. Please send me the right username and password.

    Thank You

    • #11307

      mutefrog
      Customer
      Posts: 10

      This was done as I had to get the changes from someone else, you guys are taking far too long to respond or fix anything. Not helping. Should I still expect the same or can I post more queries where you can help instantly.

  • #11308

    jemee
    Support
    Posts: 323

    Hello mutefrog,

    Actually, we all celebrate a marriage ceremony. Now you can post any queries and we hope you will get an instant replay.

    Thank You

  • #11309

    mutefrog
    Customer
    Posts: 10
    This reply has been marked as private.
  • #11310

    jemee
    Support
    Posts: 323

    We are going to fix your these issues. We will inform you when these issues will be fixed.

    Thank You

  • #11311

    jemee
    Support
    Posts: 323

    Hello mutefrog,

    We have fixed you all problem except the contact form. Check this out.

    We are working on contact form now.

    Thank You

  • #11313

    mutefrog
    Customer
    Posts: 10
    This reply has been marked as private.
  • #11315

    Jewel Theme
    Support
    Posts: 1051

    Hello mutefrog,
    I’ve tried to access on your website but your credentials isn’t working. Please check your access again and let me know.
    Thanks

  • #11316

    mutefrog
    Customer
    Posts: 10
    This reply has been marked as private.
  • #11330

    Jewel Theme
    Support
    Posts: 1051

    Hello mutefrog,
    Thanks for being patience. I’ve fixed your few issues.
    1. Added Search on Header
    2. Space between the header and image on Enterprise Services and Government Services is too much, needs to be made half.

    Your Contact Form issue is relates with your Hosting. Please contact with your Hosting Company. Also check the configurations.

    Thanks

  • #11331

    mutefrog
    Customer
    Posts: 10
    This reply has been marked as private.

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