Forum WordPress Themes TopClass How to update the TopClass Theme

This topic contains 14 replies, has 3 voices, and was last updated by  spectrum 1 year, 3 months ago.

  • Author
    Posts
  • #11282

    spectrum
    Customer
    Posts: 11

    Hi there.
    Just wondering how do I update the theme as I have not updated it since purchase.
    I have downloaded the update, I just don’t know how to install it.
    (I have tried to add new theme but it says that the topclass folder already exists)
    Thanks.

  • #11317

    Jewel Theme
    Support
    Posts: 1023

    Hello spectrum,
    We’re working on updates. Update will be released asap.
    Thanks

  • #11318

    spectrum
    Customer
    Posts: 11

    You already have updates! As I have seen on themeforest.
    I have downloaded the latest update and my question is how do I install it onto my current TopClass theme website.
    I have an original version and not the latest.

  • #11403

    spectrum
    Customer
    Posts: 11

    How do you update the theme once you have the new version downloaded?

  • #11404

    Jewel Theme
    Support
    Posts: 1023

    Hello spectrum,
    Use this Plugin to painless Theme Updates.
    https://github.com/envato/envato-wordpress-toolkit
    Thanks

  • #11468

    spectrum
    Customer
    Posts: 11

    Installing the theme…

    Destination folder already exists. ***/public_html/wp-content/themes/topclass/

    Theme install failed.

    That is the message I get when I use your suggested Envato WordPress toolkit.
    Please help!!

  • #11469

    jemee
    Support
    Posts: 313

    Hi spectrum,

    Please send us your Website dashboard access and hosting access. We will update the Theme for you.

    Thank You

  • #11506

    spectrum
    Customer
    Posts: 11

    After all this now I am told that my support has run out??
    Can you just tell me how to fix the problem and I’ll be able to update on my own.

  • #11507

    spectrum
    Customer
    Posts: 11

    I have changed the name of the original topclass theme installed and installed the new version of topclass theme 1.9v
    It shows a blank white page after activation!
    Please help.

  • #11508

    Jewel Theme
    Support
    Posts: 1023

    Hi spectrum,
    I cann’t say anything without seeing your the real scenario. Please send your Website Access and FTP access in Private Message.
    Thanks

  • #11509

    spectrum
    Customer
    Posts: 11
    This reply has been marked as private.
  • #11510

    Jewel Theme
    Support
    Posts: 1023

    I cann’t see any problem. Your website is Live.

  • #11601

    Jewel Theme
    Support
    Posts: 1023

    Hello spectrum,
    Your Theme has been updated. Please check it and let me know.
    Thanks

  • #11701

    spectrum
    Customer
    Posts: 11
    This reply has been marked as private.
  • #11702

    spectrum
    Customer
    Posts: 11
    This reply has been marked as private.

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