- January 8, 2016 at 4:45 am #10248
I purchased Mama Theme and I have problems:
I have tested (offline) on Safari Browser and it does not work correctly, more concretely transition between slides:it does not change smoothly on Safari.
Please help me.
- January 8, 2016 at 4:48 am #10249
- January 8, 2016 at 5:09 am #10250
The problem is with transform:translatex. In the example theme that is online in themeforest, theme work fine on safari, but when i download and test offline, dont change slides smoothly.
- January 8, 2016 at 5:15 am #10251
In safari 9.0
- January 8, 2016 at 5:30 am #10252
I test your online demo and does not work too correctly in Safari 9: http://demos.jeweltheme.com/mama/default/index.html
- January 8, 2016 at 5:49 am #10253
I dont understand nothing: If i see Mama theme in your demo http://demos.jeweltheme.com/mama/default/index.html or I download archives from themeforest I have problems with Safari… but If I see theme in http://themeforest.net/item/mama-creative-minimal-portfolio-wordpress-theme/full_screen_preview/10513016 or I download theme from browser from http://themeforest.net/item/mama-creative-minimal-portfolio-wordpress-theme/full_screen_preview/10513016 work well….what and where is the problem with this Theme¿?¿?
- January 8, 2016 at 10:32 am #10255
Hello Bam bam,
Safari browser have some problem with translate and they have not update this, that’s why MAMA template work not smoothly in it. We are still trying to recover it but it conflict with other browsers. Hope you will understand this.
- January 8, 2016 at 3:55 pm #10258
I dont understand why work well this http://themeforest.net/item/mama-creative-minimal-portfolio-wordpress-theme/full_screen_preview/10513016 in Safari, but this http://demos.jeweltheme.com/mama/default/index.html that is the version that you can download…dont work in Safari. ¿Where is the problem? Please check what I say.
- January 8, 2016 at 4:13 pm #10259
Hello Bam bam,
Send us your site url with access details (admin, c-panel / ftp) and also send the product purchase key in private, we will take a look there.
- January 8, 2016 at 4:44 pm #10260
Bam bamThis reply has been marked as private.
- January 8, 2016 at 5:17 pm #10261
And this http://mama-wp.jeweltheme.com (wordpress version) work well…. I dont understand
- January 8, 2016 at 6:50 pm #10262
http://demos.jeweltheme.com/mama/default/index.html those url goes on same page not different. We haven’t find any issue about you’r talking. Maybe something conflicting with your theme when you are working offline.
Make sure about it. You’r working offline and we don’t know what’s bother you. In offline finish your work and upload in a live server properly, after that if still there is any problem like that then we will talk about it.
- January 8, 2016 at 6:54 pm #10263
Please open this url: http://demos.jeweltheme.com/mama/default/index.html and then this: http://mama-wp.jeweltheme.com/
In wordpress version seem work slides correctly but in html doent
- January 8, 2016 at 7:16 pm #10265
There is jQuery plugin named nice-scroll used in WordPress version but in html version this plugin conflicts with other scripts that’s why we remove it. You can try it here is the link: http://areaaperta.com/nicescroll/.
We remove it because some month ago Google Chrome was updated and it works like hell because they have removed the translate properties mostly. In this current situation we havn’t check that they recovered it or not.
- January 8, 2016 at 7:44 pm #10267
I paid for the theme and your solution and support is that I can try one jquery because what I paid for dont work ¿?…. This is not a solution.
Please I want a solution.
- January 8, 2016 at 8:35 pm #10269
I’m continuously telling you that we need live demo and access without it i’m unable to solve your issue. Where i give you the solution and how, tell me about it. I show you a way to solve that but you don’t accept it, what i’m suppose to do?
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