Forum WordPress Themes MAMA Installing Plugin: MAMA Post Types

This topic contains 11 replies, has 2 voices, and was last updated by  Jewel Theme 2 years, 1 month ago.

  • Author
    Posts
  • #6594

    albanesimax
    Customer

    Hi,
    i can’t istall MAMA Post Types i have this error:
    “The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.”
    Attached data of my site and purchase code
    Thanks

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  • #6596

    Jewel Theme
    Support
    Posts: 1051

    Hello,
    Please send us your Website login access and cpanel access privately. We will fix this problem.
    Thank you

  • #6597

    Massimo
    This reply has been marked as private.
  • #6599

    Jewel Theme
    Support
    Posts: 1051

    Hi Massimo,
    We have fixed your problem. Please check this out.
    Thank you

  • #6751

    Paolo
    This reply has been marked as private.
    • #6752

      Jewel Theme
      Support
      Posts: 1051

      Hello Paolo,
      I’ve seen your Website.
      Please send your Hosting access and WordPress Admin access in Private.
      Thanks

  • #6778

    Paolo
    This reply has been marked as private.
  • #6793

    Jewel Theme
    Support
    Posts: 1051

    Hello Paolo,
    Your problem is fixed now, please check it.
    Thanks

    • #6837

      Paolo
      This reply has been marked as private.
  • #6838

    Jewel Theme
    Support
    Posts: 1051

    I’ve seen that you’ve Hosted on a Temporary Hosting that’s why few functionalities aren’t working properly.
    There’s no credentials now, you can change your replies on Public now. I’ve changed two files on MAMA WordPress Theme.
    1. portfolio.php
    2. page-sections.php

    files.

    Just replace those two files and you’re done. Hope you’ll left a 5 Stars Rating with few comments about our support on ThemeForest. It will help us a lot to make better Product on future.

    Thanks

    • #6969

      Paolo

      Thanks for the help and the quick response! I will definitely give you a good rating on themeforest

  • #6972

    Jewel Theme
    Support
    Posts: 1051

    Hello Paolo,
    It will be a great honor to us. And I am so much happy that you’re satisfied. Stay updated with our website
    https://jeweltheme.com
    Some exciting Themes are coming next, hopefully by this month. It’ll be more beautiful then MAMA.
    Thanks

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