Forum WordPress Themes MAMA Mama theme help

This topic contains 12 replies, has 3 voices, and was last updated by  Jewel Theme 2 years, 2 months ago.

  • Author
    Posts
  • #3978

    WordHasIt
    Customer
    Posts: 3

    Hi Guys,

    I recently purchased your theme and have been working my way through the set up. I have a few questions that I can’t seem to work out within the theme and one small error with it also.

    The error I am having seems to be the responsiveness of the theme. When viewing on my desktop screen (which is pretty big) the theme looks great. As soon as I switch to my 13″ screen Macbook, I loose a lot of the edges of the website. I loose the rolling title at the bottom on the homepage.

    Then I have a few questions regarding the set-up.

    Is it possible to add more pages into the theme that don’t go into the separate menu? Or can I only use the ones in the theme settings?

    How do I change the format/template of a theme page? I basically want to keep the “Services” (re-named to What We Do) page in the scrolling theme design with an image on the one half, but I would like the paragraphs to be a title link that brings the paragraph up when you click on it, without taking you into a separate page. (I don’t like taking people into a new menu it can get confusing for the user, I would like everything to stay within the scrolling pages). Can I change the template of the sections to do this or are they fixed?

    Secondly, the “Team” section, when I imput the team members, I would like it to show the name and job title, and then bring up the biog when you click on their images. I have put the Biogs in the description section but it doesn’t come up anywhere on the page?

    I hope that all makes sense!

    I would really appreciate any help or advice 🙂

    Kind regards

    Gabriella

  • #3979

    WordHasIt
    Customer
    Posts: 3
  • #3980

    Jewel Theme
    Support
    Posts: 1023

    Hello WordHasIt,
    I’m seeing that you’ve already done few changes. Anyway, I will describe in details. At first, Please send your Purchase Key in Private.
    Thanks

  • #3981

    WordHasIt
    Customer
    Posts: 3
    This reply has been marked as private.
  • #3990

    WordHasIt
    Customer
    Posts: 3

    Did you receive the purchase key ok?

  • #3993

    Jewel Theme
    Support
    Posts: 1023

    Yes, I received it. Preparing your answers.

  • #3994

    Jewel Theme
    Support
    Posts: 1023

    Hello WordHasIt,
    Thanks for Purchasing MAMA – WordPress Theme.

    Recent days, we’ve given a huge update on Responsiveness. We’ve tested 13″ Macbook Pro, it looks fine. Anyway, please give me your resolution, MAC OSX version. Don’t forget to send some screenshots of your problems.

    Answers regarding the set-up:

    On the Blog Menu Settings you’re free to add whatever pages you want to add. But on the Homepage it’s fixed now. But you can use any sections as you want. Or you can hide entire section also from the Menu.

    Template/format change: You are free to change everything. I’ve given all the possibilities. That’s why I’ve given the Editor on MAMA Settings.

    Paragraphs Link: As I understand that you want to link every title with the Paragraphs on the section. Please follow the example.

    About Team Section: I don’t understand what do you mean by Click on Blog. Please give clear example.

    Thanks

  • #4374

    Gabriella

    HI there,

    Thank you for your reply, and apologies for the delay, I have been away on holiday with no access to internet!

    I’ve logged into the website for the first time in a week today and it’s not working at all, the website is not scrolling through the pages and I cant get to them via the menu’s either. Could you advise on why this has happened and how to fix it?

    This is what I mean with regards to the responsiveness of the theme:

    13″ Mac screen view: http://tinypic.com/r/2nuqe5z/8
    Full size large PC screen view: http://tinypic.com/r/nmgbw4/8

    As for the coding you provided me with above for the Services section, I am not a computer wizard Im afraid so have no clue what they mean or where they go as I am not familiar with coding. Is there a more simple way around this?

    I have built many websites in my time using pre-made themes and never needed so much code or found the theme set-up so confusing before!

    With regards to the Meet the team section, below the photo of the staff member, I would like the description paragraph to come up when you click on their image, without taking you onto a separate page, is this possible?

    Many thanks in advance for your help, it is much appreciated.

    Kind regards

    • #4377

      Labluzzaman
      Support
      Posts: 553

      Hi Gabriella,
      We have update the whole theme package due to Google Chrome new update. Because in new chrome update they have remove/less some js and css property or we have some bug in our theme files that’s why our theme is frozen and not scrolling.
      We have update the main js file, fixing css bug, responsive issues. in a word we redecorate the whole package.
      We recommend our clients to re-download and re-install the theme for better experience.
      Need any help and find any issues please notify us we will fix this for you.

      Thanks.

  • #4379

    Gabriella

    OK great,

    Do I just delete the old theme and re-install it?

    When I do this will I loose all my pages/ content and have to reconfigure it?

    I just tried to re-install the theme and it said: Destination folder already exists. /content/sites/w/o/wordhasit.co.uk/web/wp-content/themes/mama-wp/

    Theme install failed.

    (I am guessing I may need to delete the old one?)

    Thanks again for your help.

    Kind regards

  • #4381

    Jewel Theme
    Support
    Posts: 1023

    Hello Gabriella,
    Please make a backup of your existing Theme and Delete previous one. Install the New Theme. We’ve some responsive issues, we’re fixing those. But until the update released you can live your website installing the New MAMA – WordPress Theme.
    Thanks

  • #4415

    Gabriella

    Hi there,

    So I re-downloaded the theme and re-installed it and it’s still not working.

    Kind regards

  • #4416

    Jewel Theme
    Support
    Posts: 1023

    Hello Gabriella,
    New update is coming by today. Please allow us 24 hours. We’re fixing issues. Hope everything will be fine.
    Or, Please send your FTP and WordPress access in Private. We will fix your issues for free.
    Thanks

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