Forum WordPress Themes Jewel Blog PRO Mobile Menu Doesn't open when clicking the icon

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This topic contains 8 replies, has 3 voices, and was last updated by  Liton Arefin 7 months, 2 weeks ago.

  • Author
    Posts
  • #14836

    nick
    Customer
    Posts: 2

    The site we are creating is here: blog.nataliaskitchen.net

    Menu’s work great in desktop resolution but in mobile resolution, when it collapses into the little three lines, nothing happens when you click on it.

    This is the same whether or not you are using a mobile phone or a browser (such as the latest version of chrome) with a small width.

  • #14837

    Liton Arefin
    Support
    Posts: 839

    Hi nick,
    Thanks for indicating the issue. Please allow us 24 hours to fix your issue. Please send your FTP access in Private Message.
    Thanks

  • #14842

    Liton Arefin
    Support
    Posts: 839

    I’ve Fixed your problem. Please check it and let me know.
    Thanks

  • #14843

    nick
    Customer
    Posts: 2

    Unfortunately it is still not working for me. I’ve tried to clear my cache in chrome as well as on my mobile device and the menu is still not opening.

  • #14844

    Liton Arefin
    Support
    Posts: 839

    Please clear your website cache using Godaddy’s “Flush Cache”. Your problem will be solved. Let me know.

  • #14845

    Labluzzaman
    Support
    Posts: 553

    Hi nick,
    Your menu problem is solved and it appears on mobiles. Please check now and let us know about it.
    Thanks.

  • #14850

    nick
    Customer
    Posts: 2

    Unfortunately no, this is still not working.

  • #14855

    Labluzzaman
    Support
    Posts: 553

    Please clear your browser chache. In my pc and phone both are working well.

  • #14859

    Liton Arefin
    Support
    Posts: 839

    I’m also seeing that your problem is resolved. Please take a try to clear your browser cache.
    Thanks

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