Forum WordPress Themes ELEVATION Paypal Form URGENT

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This topic contains 26 replies, has 3 voices, and was last updated by  mariasoler00 5 months ago.

  • Author
    Posts
  • #14023

    mariasoler00
    Customer
    Posts: 44

    Hi, Iam trying to configurate the Paypal and I have some questions:
    1. Where I can change the language of the form?
    2. Where I can edit the fields of the form?
    3. I would like to pay in Euros not in USD. Where I can change it?
    4. When I press the button “Donate” on the homepage there is a mistake, it says “You are donating to : Homepage”, instead of saying the action´s name : http://prntscr.com/d7kgid. However, if you enter in the page of the cause and you press donate then its says the right name: http://prntscr.com/d7khg4. Can you resolve it?
    5. There is a way to send automatically an email to the person who made the donation?
    6. In the form, if for example some person click to donate 30€montly, it will be configured automatically to Paypal ?
    7. Manly, how can I manipulate the form? Where is the template?

    Thank you

  • #14026

    jemee
    Support
    Posts: 308

    Hi mariasoler00,

    Thank you for contacting us. Please send us your Website access privately. We will take care your problem.

    Have a good day.

  • #14027

    jemee
    Support
    Posts: 308

    Hi mariasoler00,

    Thank you for contacting us. Please send us your Website access privately. We will take care your problem.

    Have a good day.

  • #14028

    mariasoler00
    Customer
    Posts: 44
    This reply has been marked as private.
  • #14029

    jemee
    Support
    Posts: 308

    Hi,
    I’ve noticed your site is not opening. Have you typed the perfect domain name here?

    Attachments:
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  • #14032

    mariasoler00
    Customer
    Posts: 44
  • #14033

    mariasoler00
    Customer
    Posts: 44
    This reply has been marked as private.
  • #14038

    Liton Arefin
    Support
    Posts: 694

    Hello mariasoler00,
    You can change those Settings like Currency by yourself. The Template Location is:
    “wp-content/plugins/candor-framework/lib/paypal.php”
    Change it by yourself.
    All records will be found on Paypal. So, you don’t have to worry about records.
    Thanks

  • #14067

    mariasoler00
    Customer
    Posts: 44

    Ok, I changed the currency and the language but I need to solve the other points!. 4th and 5th!!!!

    4. When I press the button “Donate” on the homepage there is a mistake, it says “You are donating to : Homepage”, instead of saying the action´s name : http://prntscr.com/d7kgid. However, if you enter in the page of the cause and you press donate then its says the right name: http://prntscr.com/d7khg4. Can you resolve it?

    5. There is a way to send automatically an email to the person who made the donation? Like “thank you for your donation”

  • #14075

    Liton Arefin
    Support
    Posts: 694

    Hello mariasoler00,
    We have made the PayPal Donation system for Global Donation System. Mainly it’s for Causes and Events.
    I can make it customize for your Homepage Donate Button Only.
    The “Homepage” is coming because it collects the Page/Post/Events/Causes names. While the Donate button linked, it’s collecting the Reason of Page Name “Homepage”.
    Please let me know the what do you want to see instead of Homepage on Donate.

    5. I think you don’t need to do this. Because PayPal automatically sends an email when made any transactions, with Payment Descriptions. If you wants more customizations then you need to hire a Freelancer for this.
    Thanks

  • #14076

    mariasoler00
    Customer
    Posts: 44

    Thank you very much, Regarding what you said:

    4. I’am agree with your answer if the button was general DONATE. But i’am saying the buttons causes in the Homepage. IF a client click on the button cause A eventhough is in the homepage i need to know which cause is the client DONATING? I need to know the title of the cause as the button inside the causes. IF not i dont know where is donating.

    5. Ok, but i would have to send a email from my ONG no from Paypal.

    5. There is a way to custamize the button donate for some causes. Some causes i want a donation button but other causes i would need to redirect to a form without donating.

  • #14077

    Liton Arefin
    Support
    Posts: 694

    Got it.
    Yes, it should be like on Causus Title for Donation. I will check it and Fixed it on your website.
    Thanks

  • #14078

    mariasoler00
    Customer
    Posts: 44
    This reply has been marked as private.
  • #14079

    mariasoler00
    Customer
    Posts: 44

    Please can you tell me when you fixed that? Thank you

  • #14091

    mariasoler00
    Customer
    Posts: 44

    Please can you tell us when you can fix it?It´s very urgent to us. We are very worried about cause this issue can not allow the payment working well.

    thank you very much

  • #14098

    Liton Arefin
    Support
    Posts: 694

    Hello mariasoler00,
    I’ve tried to make a solution for this. We’ve used same Form on different pages. While we’re making new Donate Form for woocommerce.
    I was travelling last two days, I’m outside from my workstation for personal work. Will be back in next two days. I have your access, tried to make the solution but it’s little complex to make work perfectly.
    Please allow me this time.
    Paypal Payment will not be problem for this. This is General Reason for Donation. Thanks for being patience.

    Thanks

  • #14099

    mariasoler00
    Customer
    Posts: 44

    Hi, I dont know if you understand the problem. The point is: When you click DONATE BUTON directly from de Cause page in Paypal you can see the right name from donate.However if you click DONATE BUTTON from Home PAGE by MAIN CAUSE widget in paypal you CAN NOT SEE WHICH CAUSE is the donation. So, this is a mistake cause if not you wouldn´t allow have a main diferent causes in the homepage. We can wait, but we think is something important to solve it. We dont need woocommerce.

    other important thing is that THE MAIN CAUSES CAN NOT LINK THE APROPIATE LANGUAGE 🙁 I HAVE THE HOME PAGE IN 2 DIFERENTS LANGUAGE BUT THE MAIN CAUSES DONT DIFERENCIATE THE LANGUAGE.

    PLEASE WE NEED HELP

  • #14132

    Liton Arefin
    Support
    Posts: 694

    Hello mariasoler00,
    I’m back to work now. I understand the problem about Donate Button. I’m fixing this right now.
    Thanks

  • #14139

    Liton Arefin
    Support
    Posts: 694

    Hello mariasoler00,
    Fixed your Donation Title Problem. Your website is too much slow. It costs my 4 hours to fix this problem !!!
    Thanks

  • #14148

    mariasoler00
    Customer
    Posts: 44

    Hi Liton! Thank you very much . We appreciate it a lot. And I think that is a problema that all your customers will aks you to solve it.! Anyway now the point will be to filter the main cause by categories.. is necessary and also for language!

    thank you very much we apreciate your suport if not we should have change the theme

  • #14153

    Liton Arefin
    Support
    Posts: 694

    Hello mariasoler00,
    Sorry for this. I just checked everything is perfect.
    I didn’t understand your Language. There’s no value set for “Vacaciones Solidarias” that’s why it’s creating problems and I’ve deleted it. Please make the arrangement by yourself.
    Everything is fine now.
    Thanks

  • #14154

    Liton Arefin
    Support
    Posts: 694

    One more thing, please do attention on your website. It’s too much slow. I think you’ve hosted on a Shared Hosting. Please choose better Hosting(this is my suggestion, it will create more value on your website).
    Thanks

  • #14159

    mariasoler00
    Customer
    Posts: 44

    Yes i will talk with my hosting! thank you for your sugestion! Now is working ok ! thank you very much

  • #14161

    Liton Arefin
    Support
    Posts: 694

    Great to know that you like it. If you satisfy with my support then Please give “Elevation” a 5 Star Rating with some comments. It will help us a lot.
    Thanks

  • #14162

    mariasoler00
    Customer
    Posts: 44

    No problem give you Eventaion 5 starts Rating Once every thing works as it should 😛 i will do it 🙂 But we still have two big problems:

    1. Filter main causes by categaroies
    2. WPML language trnaslate–> Home in english it doesnt charge. WPML support told me there is abug whith your theme. If I can not solve it i need to change theme cause they need it in english.

  • #14163

    Liton Arefin
    Support
    Posts: 694

    I’m here to help you. Like every clients you also have a happy face with Smile 🙂
    It’s very late here(midnight). See you tomorrow.
    Thanks

  • #14165

    mariasoler00
    Customer
    Posts: 44

    thank you . See you tomorrow! sweet dreams 🙂

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