This topic contains 22 replies, has 2 voices, and was last updated by opensourcecompany 2 years, 1 month ago.
- August 28, 2015 at 2:10 pm #6615
I bought theme a-team for wordpress. After the installation i saw a problem with menu on my telephone and on the commputer (in very small window of web browser). When the menu change to one button it doesn’t work. You can’t clink on it and doesn’t work. How to fix this problem?
- August 28, 2015 at 2:28 pm #6616
Thanks for contact with us. Please send us your Purchase Key Dashboard access and Cpanel access privately. We will fix your problem ASAP.
- August 28, 2015 at 5:10 pm #6620
ok, I’m sending it on e-mail
- September 8, 2015 at 6:44 pm #6808
Your menu opening problem on small devices is solved. Take a look on this and if there is any problem, let us know.
- October 18, 2015 at 7:31 pm #7731
It would be nice if you make this fix public, because others would also benefit from this issue…
- October 18, 2015 at 8:11 pm #7732
Everything on our Support Forum is public.
- October 18, 2015 at 11:01 pm #7735
Then it would be nice, WHICH fix you applied that the mobile menu is working.
Actually, your theme is broken.
No mobile menu available.
Even not in your demo.
To see this your own, use Chrome, developer tools, switch to mobile view.
- October 18, 2015 at 11:22 pm #7736
Can you provide us some clue like screenshot of that, because we couldn’t find that type of problem.
- October 19, 2015 at 3:03 am #7741
All problems are already fixed, study the Documentation. You’ll get all answer.
- October 19, 2015 at 5:50 am #7746
nope, definitively not.
Did you read: mobile menu broken.
So, there is no information in the documentation
(at least not in the docs you provide at themeforest)
- October 19, 2015 at 8:25 am #7747
We’ve fixed the problem when we’ve got first Support for Mobile menu. Latest version is on ThemeForest now.
Fixing Menu stylesheet shouldn’t be include on Documentation.
Anyway, as our Support Manager asked you for Screenshot or Live Scenario, you should provide it. Either how we will help you?
It seems to me that you’ve a great programmer. You should understand the situation.
- October 19, 2015 at 2:35 pm #7752
Hello dear support,
what is unclear with: MOBILE MENU NOT WORKING
You click on it, it doesn’t collapse.
There is no need for a screenshot.
You can try it yourself with latest Chrome on your own website.
Also with mobile phones.
Mobile navigation shows 3 bars, you click on them, not working.
- October 19, 2015 at 2:59 pm #7753
Yesterday the menu was broken on your demo site, today it is working.
Are there any external dependencies in this theme???
(i always try with desktop, tablet AND mobile phone, clearing cache…)
- October 19, 2015 at 3:09 pm #7754
We don’t used Older Browsers? When we released our product without testing on mobile and other supportive devices.
Why you didn’t give us a clue or screenshot or live example?
When we released a product we check everything. The menu problem topic stared by Darek and it’s fault because he remove the collapsed class from menu and we fixed that.
- October 19, 2015 at 9:25 pm #7760
What do you mean with “collapsed class”?
Do i have do add additional info when creating a menu?
Sorry, but think about what you writing.
I send you a screenshot where the menu is just 3 bars?
What does this help you in this special case? Exactly, nothing.
- October 19, 2015 at 9:34 pm #7761
opensourcecompanyThis reply has been marked as private.
- October 19, 2015 at 10:31 pm #7762This reply has been marked as private.
- October 20, 2015 at 2:26 am #7765
unfortunately, i can’t read your answer, because it is marked as private…
- October 20, 2015 at 2:53 am #7766
Thanks for your help. We will Update our Theme by today. Hopefully you’ll get Updated notification regarding this issue by tomorrow.
- October 20, 2015 at 2:09 pm #7785
So i don’t have to redo all the work 🙂
- October 20, 2015 at 5:49 pm #7791
No, you just need to uninstall the Previous Theme and Activate New Theme 🙂
- October 21, 2015 at 11:57 pm #7894
We’ve updated our Product and fixed menu problems, you can update your theme now.
- October 22, 2015 at 12:59 am #7896
MUCH BETTER NOW, but if you are on the blog/news site (where all articles are listed), there is NO menu now 🙁
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