Forum HTML Templates DO problem with plug in client…again!

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This topic contains 17 replies, has 2 voices, and was last updated by  Jewel Theme 1 year, 1 month ago.

  • Author
    Posts
  • #12842

    thevalentino
    Customer
    Posts: 27

    Hallo guys,
    how are you?
    Some weeks ago i wrote you about the plug in “client”: in my page i have six client but i see only five client.
    Can you help me again? i don’t know what happened!

    thank you so much.
    elena

  • #12843

    Jewel Theme
    Support
    Posts: 1051

    Hello thevalentino,
    Send your Details with FTP and WordPress Admin Username and Password.
    Thanks

  • #12849

    Jewel Theme
    Support
    Posts: 1051

    Hello thevalentino,
    Fixed your problem. Please check it out.
    Thanks

    • #12898

      thevalentino
      Customer
      Posts: 27

      Hello guy, thanks! Now it’s ok…but now the four boxes are only yellow although i colored their with also other colors.
      in setting of boxes i see the color that i put but in the browser no.
      and i see anothers problems with box: now there is a blank space between boxes and slide in all page…in my last version this space there isn’t
      can you adjust?

      thank yuo…again!

  • #12905

    Jewel Theme
    Support
    Posts: 1051

    Hello thevalentino,
    Send your website access. I will fix it.
    Thanks

  • #12907

    thevalentino
    Customer
    Posts: 27
    This reply has been marked as private.
  • #12908

    Jewel Theme
    Support
    Posts: 1051

    I cann’t see anything without a static page on http://italbrevetti.it
    Please send the Correct Website URL.
    Thanks

    • #12915

      thevalentino
      Customer
      Posts: 27

      i am so sorry…the web page is http://italbrevetti.it/wp
      In all pages you can see the boxes without color that i gave ( now the boxes are only yellow on roll up ) and always in all pages you can see the space between the boxes and the slide. before your intervention there is not!
      Thank you!

    • #12952

      thevalentino
      Customer
      Posts: 27

      Hello!

      you have got to fix ? can you help me and restored the boxes as they were before settling the visulazzione customer logos ? thank you!

  • #12966

    Jewel Theme
    Support
    Posts: 1051

    Cann’t find the Login URL to http://www.italbrevetti.it/wp/wp-admin
    Please send the Correct Login URL.
    Thanks

    • #12986

      thevalentino
      Customer
      Posts: 27
      This reply has been marked as private.
  • #12988

    Jewel Theme
    Support
    Posts: 1051

    Fixed your problem. Now showing 6 Clients.
    Thanks

    • #12989

      thevalentino
      Customer
      Posts: 27

      hello the customer problem had already been solved .
      But in solving the 4 boxes they are not colored but all yellow and there is space between the slide and box.

      if you go to see in the settings of the 4 boxes they are colorful but the color is yellow .
      When you have solved the problem of the plugin has skipped the color and creating space between the 4 box and slide.

      i wrote you in this date:
      August 9, 2016 at 7:25 pm
      #12898

      “Hello guy, thanks! Now it’s ok…but now the four boxes are only yellow although i colored their with also other colors.
      in setting of boxes i see the color that i put but in the browser no.
      and i see anothers problems with box: now there is a blank space between boxes and slide in all page…in my last version this space there isn’t
      can you adjust?”

      i send you screenshot

  • #12992

    Jewel Theme
    Support
    Posts: 1051

    Hello,
    I don’t know what’s going on there. It may be your Server Problem. Server is caching the Pages. I’ve seen the Code, everything is fine.
    Tested several times, nothing wrong there.
    The most amazing part is – I’ve changed the color… It’s showing on Text Mode Editor on your Pages but not displaying output the Default Data’s…. I don’t know what’s going on…
    Please talk with your Hosting Provider.

    Thanks

  • #13003

    thevalentino
    Customer
    Posts: 27

    before the amendment that you have made ​​me the plugin customer everything worked perfectly.
    that problem must have the provider ?
    you can try to remove that tag plug into customers ? just to give it a try !
    The problem occurred when you made the change.

    at provider i don’t know what to say …
    thank you

    • #13007

      thevalentino
      Customer
      Posts: 27
      This reply has been marked as private.
  • #13005

    thevalentino
    Customer
    Posts: 27
    This reply has been marked as private.
  • #13009

    Jewel Theme
    Support
    Posts: 1051

    Yes, I’ve received it. I’ve already tested. Still struggling this strange problem.
    Thanks

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