Forum WordPress Themes MAMA Scroll Issue – When the bottom contact form is clicked

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This topic contains 15 replies, has 3 voices, and was last updated by  Labluzzaman 3 days, 15 hours ago.

  • Author
    Posts
  • #16233

    avinashlng1080
    Customer
    Posts: 12

    Hello,

    I just bought this awesome theme yesterday.

    While setting it up, I noticed that the homepage will not scroll if the last contact form at the bottom ( the one with the map to its left) is clicked. We have to click on the arrows for it to move up the pages.

    Is there a work around as it is not really intuitive for the user to notice the arrows for him to resume the smooth navigation?

    Thanks and Kind Regards
    Avinash

  • #16234

    avinashlng1080
    Customer
    Posts: 12

    The scroll navigation becomes fluid again if we resize the screen.

    I am using an Imac 21inch and if you select the text ‘Contact’ or click around it then scroll up again..nothing happens.

    It is quite frustrating and I do not want to use the arrows and it is not intuitive enough nor is it that visible.

  • #16235

    Liton Arefin
    Support
    Posts: 690

    Hello avinashlng1080,
    Thanks for Purchasing MAMA WordPress Theme. There are two options for you – navigate by clicking arrows or just scroll the mouse wheel.
    If you share your website, it will be better for understand me.
    Thanks

  • #16238

    avinashlng1080
    Customer
    Posts: 12

    Thanks for your reply.

    The website is http://www.altek-app.com/

  • #16241

    Liton Arefin
    Support
    Posts: 690

    Do you meant that about Overlay Menu Navigation?
    It’s seems okay to scrolling over the sections.
    Thanks

  • #16242

    avinashlng1080
    Customer
    Posts: 12

    Hello,

    Please select the text “f you have any queries or ” in the last section on the Contact page. Then click on the input fields.

    Afterwards, try to see if you can scroll to the top without clicking on the arrows for navigation.

    Thanks,
    Avinash

  • #16243

    Liton Arefin
    Support
    Posts: 690

    Still I don’t understand. Will you please create a screencast of send some screenshots indicating the problem ?
    Thanks

  • #16246

    avinashlng1080
    Customer
    Posts: 12
    This reply has been marked as private.
  • #16249

    Liton Arefin
    Support
    Posts: 690

    Excellent examples you’ve given. Please allow me 24hrs to max 48hrs figure this out. On my PC it’s working fine.
    I’ve seen the problem, now I can take actions about this. Again thanks a lot for making this video.
    I will come back to you asap.
    Thanks

  • #16259

    avinashlng1080
    Customer
    Posts: 12

    Thanks to you.

    I will revert in shortly.

    Kind Regards,
    Avinash

  • #16263

    avinashlng1080
    Customer
    Posts: 12

    Hello,

    It would be nice if we can at the same time diminish the loading time. Please let me know if I should create a new ticket for this request.

    It is more than 4secs.

    Kind Regards,
    Avinash

  • #16265

    Liton Arefin
    Support
    Posts: 690

    Thanks for your advice. Still we’re looking at this. I will let you know asap.
    Thanks

  • #16270

    avinashlng1080
    Customer
    Posts: 12

    Hello,

    Do you have an update on this?

    Thanks,
    Avinash

  • #16271

    Labluzzaman
    Support
    Posts: 523

    Hi,
    It’s happens when your content overlaps the section height and input fields are clicked. Please less your contact section left side contents and check. When input fields are clicked it goes on active mode and can’t overflow/override it’s parent div or class. Hope you can understand this what I’m trying to say.
    Still we looking for solution how to get rid of it but failed every-time and couldn’t find any solution on web.
    Thanks.

  • #16272

    avinashlng1080
    Customer
    Posts: 12

    Alright.

    You are testing from my website?

    Thanks,
    Avinash

  • #16273

    Labluzzaman
    Support
    Posts: 523

    Hi,
    I have tested on our demo on localhost.
    Thanks.

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