Forum WordPress Plugins WP Awesome FAQ Pro Several issues

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This topic contains 3 replies, has 2 voices, and was last updated by  Jewel Theme 2 years, 7 months ago.

  • Author
    Posts
  • #539

    Tyrell
    Customer
    Posts: 3

    Hi, just installed, after trying out the free version a bit. Like all the options but I’m having some issues.

    The first is that When I add more than 1 FAQ, and set the short code maker in a page to show all, or show a category of FAQS the second always ends up not working. It will open but with none of the content I put in it. Its all still there in the FAQ Post, just not displaying.

    The next is that when I try to sort using the sort menu item, I keep getting an error : There was an error saving the updates.

    I also notice that The first FAQ, which does display the content correctly, automatically starts in the open position. Is there a way to have it all start closed? The second one also seems to be not lined up properly, or shortened compared to the one above.

    Here is the website that I am trying to use this plug in on. http://www.alaskasalecycle.com/guides/ Any help would be much appreciated.

  • #546

    Jewel Theme
    Support
    Posts: 1051

    Hello Tyrell,
    Thanks for giving nice description of your problems. I will take a look all of shortcodes. Please keep eye

    It shouldn’t be you’re getting errors when you’re sorting the FAQ items. It may be conflicts some other JavaScript snippets. It will be better if I will take a look what’s going on your website. You can send me Private Message.

    The first item is automatically opened. It’s given by default. I will add more features in Settings in next update. Please keep eye on our Blog https://jeweltheme.com/blog

    You’ve arranged very nicely in your site. Really I like it.

    Thanks

  • #621

    Tyrell
    Customer
    Posts: 3

    Thank you!

    I managed to fix the first problem, it was a conflict with another plug in.

    This also seems to have fixed the Second issue, the sorting error.

    I look forward to the option to not have the first one open! Any ETA on when that update will be coming out?

  • #2623

    Jewel Theme
    Support
    Posts: 1051

    Hello Tyrell,
    WP Awesome FAQ plugin has been updated.
    Thanks

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