- November 14, 2016 at 3:28 am #14013
I have bought the ELEVATION theme this weekend. I have just uploaded the files and the demo content (with the alternative way as the easy way does not work.
I have two questions:
1- Where do I find the purchase codes for Slider Revolution & visual composer? I tried with the purchase code from envato market but it says it is wrong.
2- When I try to import the Slider Revolution and select the homepage.zip file it says: “Not Acceptable. An appropriate representation of the requested resource /public_html/balipa.org/wp-admin/admin-ajax.php could not be found on this server. Additionally, a 406 Not Acceptable error was encountered while trying to use an ErrorDocument to handle the request.”
- November 14, 2016 at 3:55 pm #14014
Thanks for your query. We’ve Purchased Extended License for Revolution Slider and Visual Composer, because we’ve used those Plugins for Commercial Purpose. We’re not distributing the License as well.
No one cann’t give you License code for external Plugins. This is against Law.
As we’ve given Support for those Plugins, we’ve always updated our Plugin Versions. So, you can Download the Latest Versions. In this way, you don’t need to Purchase License to use those Plugins. If you wants then you’re free to purchase License from them.
Hope, I made you understand the real scenario.
Now, I cann’t say why this kind of errors are coming. Please send your Website access in Private Message. I’ll take a look.
- January 17, 2017 at 9:59 pm #14985
I am also having trouble installing the Revolution Slider plug-in. It simply fails at the last step and says I need to update the plug-in. When I do so, the message says it is already updated.
I did go ahead and purchase the Visual Composer license as it was unclear how to complete installation otherwise.
And the demo is not uploading at all. I suppose I need to do it through FTP?
Can you help me resolve the problem installing Revolution Slider??
- January 17, 2017 at 10:03 pm #14987
Our Customer Support is on Top Notch. You may face problems, this is normal. But giving 1 Star Rating with bad comments really hurts our reputation and also hurt us a lot.
We’re here to help you until you’re happy. Please send your website access. I will solve your problems right now.
- January 17, 2017 at 10:02 pm #14986
Here is the list of messages I receive when trying to install the Revolution Slider plug-in.
Downloading install package from http://demos.jeweltheme.com/plugin-downloads/revslider.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/content/p3pnexwpnas06_data03/97/3714697/html/wp-content/plugins/revslider/
Plugin install failed.
Plugin not activated. A higher version of Revolution Slider is needed for this theme. Please update the plugin.
Return to Required Plugins Installer
- January 17, 2017 at 10:08 pm #14988
Yes, it should be. Because your Server has setup permissions. Doesn’t allow to Remove Folders and Files. Please Delete Revolution Slider Plugin from Plugins and Install again. Your Revolution Slider will Download Latest Version.
- January 17, 2017 at 10:21 pm #14991
- January 17, 2017 at 10:22 pm #14992
I will take care of everything. Please send your FTP Access.
- January 17, 2017 at 10:23 pm #14993
- January 17, 2017 at 10:24 pm #14994
I’m also seeing this. Please send your FTP Access in Private Message. Let me check what’s going on there.
- January 17, 2017 at 10:27 pm #14995
- January 17, 2017 at 10:52 pm #14996
We’ve given an Major update with Demo importer last week and other New features. Somehow you’ve missed this.
I’ve updated your Theme also. Installed Revolution Slider and your Website is now looks exactly looks like Demo.
Hope you’re more than happy now 🙂 Please consider your Rating now 🙂
- January 17, 2017 at 11:26 pm #14997
Thanks a lot for considering your review. For your kind information, Installation process is very is now. We’ve overcome the situation you’ve faced before.
We’ve Added “ Click Demo Importer”, you’ll find on “Appearance>Import Demo Data”. By Importing Demo Data, you don’t need to do anything e.g; Menu’s, Images, Widgets, Theme Settings will automatically import exactly looks like Demo within 2 mins (depending on server).
Please Download latest version of Elevation Theme and give a try. You’ll love it 🙂
Please consider the rating as 5 Star. It will really help us 🙂
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