Forum HTML Templates Kite Subscription and contact form

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This topic contains 63 replies, has 9 voices, and was last updated by  Jewel Theme 1 year, 6 months ago.

  • Author
    Posts
  • #696

    adroual

    Hello,

    I have a problem with the php script for the subscription form. I want all email to be add to my Mailchimp mailing list, but i don’t know how to write the code to do that, without changing the layout of the template.

    And i would also like to set up the php code for the contact form, to be able to receive email in my inbox.

    Do you have some php template for that i can use or can you help me with that?

    Thanks in advance.

  • #704

    Edu Obs

    I got the same problem…
    how can I use the suscribe button for mailchimp and activate the contact form so they go to my mail personal inbox?

  • #712

    Jewel Theme
    Support
    Posts: 1051

    Hello,
    We have noted this issue. We will add this feature very soon. Keep on eye on Forum and Blog.
    Thanks

  • #2251

    Maros

    Hello,

    I have som problems with contact and subscribe forms. I just want you to ask the .php codes for both of them, because both, contact and subscribe php documents, doesn’t contain any code.

    Thank you.

  • #2383

    Jewel Theme
    Support
    Posts: 1051

    Hello,
    For Subscriber please check assets/js/functions.js file on line#152
    For Contact you can see the email.php file.
    Download the latest version of Kite.
    https://github.com/jeweltheme/kite-coming-soon-template
    Thanks

  • #2664

    Stephen Hillier

    Hi,

    This is a great looking theme that I’m hoping to use, but I don’t seem to be able to receive emails when using the contact form. I have changed email.php // Receiver email address inputting ****** as my email address.

    $to = ‘*******’; //Change the email address by yours

    Everything else seems to work perfectly so if you can offer any help I’d be very grateful.

    Thanks,

    Steve

  • #2665

    Stephen Hillier

    Sorry I meant to say I have also changed the email address in php/contact.php

  • #2673

    Jewel Theme
    Support
    Posts: 1051

    Hello Stephen,
    Place your email in desired field. We’ve updated our Template. You can re-download and test it again. We have fixed this problem. Change to your email on email.php file

    https://github.com/jeweltheme/kite-coming-soon-template
    Thanks

  • #2674

    Stephen Hillier

    Hi,

    Thanks for the prompt response.

    I have the latest files from github and have changed email.php:

    “$to = ‘mail@yourdomain.com’; //Change the email address by yours” to my own email address.

    I have tried using two different email addresses. The form states “Your message has been sent.” but I’m not receiving the any contact emails.

    I’m using the default theme code from the “default” theme so I have copied and edited the files from the “default” folder downloaded from Github earlier today.

    I can email you the php file if needed.

    Thanks again,

    Steve

  • #3150

    klinewerks
    Customer
    Posts: 7

    Hello I’m using the Kite Template and am having some issues with the subscribe function and the mail function as well. I have edited the subscribe section in function.js as well as Email.php and Contact.php and I am not getting any subscriber notifications on my mailchimp nor am I getting any emails. Please help. Thanks. Also I would recommend you add a captcha or other security measure to your mail form. Awesome template guys!

  • #3151

    Labluzzaman
    Support
    Posts: 566

    Hi Klinewerks,
    We didn’t understand why you are facing this problem because those subscribe and contact form both are working well. You have to change some thing in email.php / contact.php.

    Can you provide us your details with ftp access in private? If can then we will solve your problems through our support team.

    Thanks.

  • #3152

    klinewerks
    Customer
    Posts: 7
    This reply has been marked as private.
  • #3155

    Labluzzaman
    Support
    Posts: 566
    This reply has been marked as private.
  • #3166

    klinewerks
    Customer
    Posts: 7

    Labluzzaman I cannot see your reply. it says it has been marked as private

  • #4082

    mfcprofile

    My subscribe works fine, but the contact form does not. I am using the latest version and I changed the email address in both files. In the folder is an error log that contains many lines of this error:
    [23-May-2015 05:21:24 America/New_York] PHP Notice: Undefined index: first_name in /home/********/public_html/php/contact.php on line 2

    Any advice?

    • #4083

      Labluzzaman
      Support
      Posts: 566
      This reply has been marked as private.
  • #4086

    mfcprofile

    Your reply is marked private, so I can’t see it. I can add that I’ve been trying to define the variable and now the page is in a permanent “Loading…” loop.

  • #4087

    Labluzzaman
    Support
    Posts: 566

    Send us your ftp access and page link with edit ability in private. We will fix this.

    Thanks

  • #4089

    mfcprofile
    This reply has been marked as private.
  • #4091

    mfcprofile
    This reply has been marked as private.
    • #4098

      Labluzzaman
      Support
      Posts: 566

      Hi mfcprofile,
      We fixed your loading loop problem. It’s hard to find your problem with contact form. but don’t worry er upload a fresh copy of kite in your directory named kite-2.zip. Please change only your content not any other code like js. It’s a fresh copy and able to send mail, we’ve tested in several time. Hope you will understand this.

      Thanks.

  • #4100

    mfcprofile

    Thank you, it now sends the contact mail. I am getting a new error:

    [23-May-2015 12:22:01 America/New_York] PHP Notice: Undefined variable: message in /home/xxxxxxx/public_html/php/contact.php on line 20

    but I am just happy that the contact is functional. Very much appreciate your help!

  • #4103

    Jewel Theme
    Support
    Posts: 1051

    Hello mfcprofile,
    You are most welcome.
    Thanks

  • #5996

    Sankalp Loomba

    I need your help guys!
    Earlier both the subscribe and contact were not working for me. Then I somehow sarched this thread and then was able to make my contact form work by editing the email.php (this was last night i.e 24 th July night)
    Then today I managed to make the subscription feature work using mail chimps. But after that when I tested the contact form it didn’t work. I tried a lot but couldn’t make it work. Please help me developers of the theme.

  • #5997

    Sankalp Loomba

    Sorry for double post but I even tried installing the template in a new directory like 3-4 times but even that didn’t work. ( did that by extracting the website every-time from the .rar file and then uploading to website via FTP client)

  • #6004

    Labluzzaman
    Support
    Posts: 566

    HI Sankalp,
    Please send us your ftp/site access, mail id (which you want to get mail) and your mailchimp url in private we will fix those problem.

    Thanks

  • #6014

    Sankalp Loomba
    This reply has been marked as private.
  • #6015

    Sankalp Loomba

    It’s installed in explore directory

  • #6051

    Labluzzaman
    Support
    Posts: 566

    Hi Sankalp Loomba,
    We could not connect to your host through ftp because it doesn’t support ftp and it says that is unsecure.

    Thanks

  • #6052

    Sankalp Loomba

    actaully it does support it. I tried it myself. Wait I will give you the ip

  • #6053

    Sankalp Loomba
    This reply has been marked as private.
  • #6085

    Sankalp Loomba

    Sorry to triple post but any updates guys ?

  • #6088

    Labluzzaman
    Support
    Posts: 566

    Hi Sankalp,
    You problem is on our support list. We are little busy now maybe within 2 days your problem will be solved.
    Thanks.

  • #6098

    Sankalp Loomba

    Ok thank you for replying 😀

  • #6145

    Sankalp Loomba

    Any update ?

  • #6209

    Sankalp Loomba

    People admins ? Anyone here ?

    • #6231

      Labluzzaman
      Support
      Posts: 566

      Hi,
      We are working on your problem. When it will done we will notify you via forum. Until then please be patient.
      Thanks.

  • #6232

    Sankalp Loomba

    Very well then

  • #6304

    Sankalp Loomba

    hello admins!
    I was just checking the problem which I have and I feel there is some issue in the html file where the form is because no matter if u even change the email.php code, the template will give the same message. Please look into the matter ASAP. I have got to launch my website on 12/8/15.

    please sires.

    Regards
    Sankalp Loomba

  • #6324

    Labluzzaman
    Support
    Posts: 566

    Hi Sankalp,
    We try our best but could not succeed to send any mail from your file. Maybe something conflicting with email.php file. Our lead developer is on a vacation that’s why we took such a long time to solve it but we failed. We are sorry for that. Here we attached a fresh copy of kite which are able to send mail. You can re-edit this or change with your project file.

    Hope that will work for you.

    Thanks

    Attachments:
    You must be logged in to view attached files.
  • #6326

    Sankalp
    Customer
    Posts: 12

    You guys sure this is the latest one ? The index.html file says that contact form is linked to email.php and there is no email.php in the zip file.

    See yourself admins!

  • #6329

    Sankalp
    Customer
    Posts: 12

    1 more thing, is there any js file or other jquery file linked to this contact form ?

  • #6330

    Labluzzaman
    Support
    Posts: 566

    Hi Sankalp,
    Sorry my bad that’s my mistake, there is a folder named php and there is a file named contact.php please add this file link to your contact form, this will be work properly. I have tested this on my server and this is OK.
    Yes there is a js used for validate and secure emails in function.js at bottom, also commented as contact form.

    Thanks.

  • #6331

    Sankalp
    Customer
    Posts: 12

    how should I name the action
    php/contact.php or contact.php by moving contact.php file into the same directory as of the html file ?

  • #6332

    Labluzzaman
    Support
    Posts: 566

    Hi,
    Please add the action name as php/contact.php (folder name / file name ). Hope you understand this.
    Thanks

  • #6333

    Sankalp
    Customer
    Posts: 12

    Thanx 😀

    EDIT : Dude, if I change the name of my directory it stops working.

    EDIT 2 : Never mind it’s working.

  • #6334

    Labluzzaman
    Support
    Posts: 566

    Hi,
    You are welcome.

    Thanks for using our product.

  • #6338

    Sankalp
    Customer
    Posts: 12

    Guys, I have encountered another problem now. Earlier my subscription form was working fine but now that stopped working. Could you please check that.

  • #6339

    Sankalp
    Customer
    Posts: 12

    Forget it guys. I got my mistake 😛 (Sorry for the spam)

  • #8189

    Jake
    This reply has been marked as private.
  • #8193

    Labluzzaman
    Support
    Posts: 566

    Hello jack,
    Maybe something conflicting with your contact form and your page loading time is too much. However I attached a file which is able to send mails.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
  • #8256

    jacobmccaig
    Customer
    Posts: 2

    What do I need to do to get the subscribe functionality to work? I changed the URL in the functions.js to my mail chimp URL but the php/subscribe.php file on says dffd

    • #8257

      jacobmccaig
      Customer
      Posts: 2

      i should say the subscribe functionality itself works but there’s no feedback on the template showing that it went through. Is there supposed to be some message that shows that it was received?

      • #8261

        Labluzzaman
        Support
        Posts: 566

        Hi Jacob,
        Your subscription form working well and shows the success message below the input field with white text and i got the subscription verify mail.

        Almost finished… We need to confirm your email address. To complete the subscription process, please click the link in the email we just sent you.

        Thanks.

        Attachments:
        You must be logged in to view attached files.
  • #9311

    contato
    Customer
    Posts: 3
    This reply has been marked as private.
  • #9317

    Labluzzaman
    Support
    Posts: 566

    Hello contato,
    Your subscription form works properly just you need to change the Mailchimp Url with your Mailchimp Url. And for the contact form there is a attached file of kite please use this.

    Thanks.

    • #9321

      contato
      Customer
      Posts: 3

      Hello, I made many attempts but did not succeed, even put the attachment files to a new directory to test them, but also did not work, I do not know what to do.
      I will really thank your help!

  • #9322

    Labluzzaman
    Support
    Posts: 566

    Hello contato,
    Please send us your ftp and c-panel access in private or try with this attached file.

    Thanks.

    Attachments:
    You must be logged in to view attached files.
    • #9325

      contato
      Customer
      Posts: 3
      This reply has been marked as private.
  • #9337

    Labluzzaman
    Support
    Posts: 566

    Hi Contato,
    Please send correct ftp details with permission and C-panel access in private. The access details above won’t give us permission to access your directory.

    Thanks.

  • #10560

    juanvelasquez2016
    Customer
    Posts: 1

    Hi, I managed to make subscribe to work. However I just can’t send an email using the contact form. I changed to my own email, set to php/contact.php in index.html and changed a few times the functions.js. However nothing is working. Any ideas?

  • #11803

    michealdhane
    Customer
    Posts: 1

    I am having the problem with the contact form. I download the new version from github and changed both the contact.php and the email.php form and I still not getting emails.

  • #11814

    Jewel Theme
    Support
    Posts: 1051

    Updated Github Repo. Let us know that it’s working now.
    Thanks

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