Forum WordPress Themes VideoStories WP THEME WONT INSTALL

This topic contains 21 replies, has 2 voices, and was last updated by  Liton Arefin 2 weeks, 1 day ago.

  • Author
    Posts
  • #18140

    iby545
    Customer
    Posts: 15

    Just bought this theme.

    Firstly on install it says stylesheet is missing. Then I went into assets and moved the style.css to the main folder and tried to reupload. Then it said the index.php file is missing.

    This is really frustrating – how can I fix this?

  • #18141

    iby545
    Customer
    Posts: 15

    As you can see there are no php files in the downloaded zip file.

    NO PHP FILES

    • This reply was modified 2 weeks, 6 days ago by  iby545.
    • This reply was modified 2 weeks, 6 days ago by  iby545.
  • #18143

    Liton Arefin
    Support
    Posts: 1008

    Hello iby545,
    Please send your Purchase key and mention the date of Purchase.
    It shouldn’t be. Maybe you’ve Purchased HTML version and Install it as WordPress Theme.
    Send your Purchase key, we will let you know what should you do.
    Thanks

  • #18145

    iby545
    Customer
    Posts: 15
    This reply has been marked as private.
  • #18149

    Liton Arefin
    Support
    Posts: 1008

    The only way is to Purchase WordPress Version. Then we’ll refund your HTML Money.

  • #18159

    iby545
    Customer
    Posts: 15

    I have purchased now – please coud html version be refuded.

    I am also now having difficulties loading the demo content – it said loading for hours then didnt do it

  • #18160

    Liton Arefin
    Support
    Posts: 1008

    I cann’t see any recent Purchase of VideoStories within 6hrs.
    Please send your Purchase Key.
    Also send your WP Admin Access and FTP Access.
    Thanks

  • #18161

    iby545
    Customer
    Posts: 15
    This reply has been marked as private.
  • #18162

    iby545
    Customer
    Posts: 15
    This reply has been marked as private.
  • #18165

    Liton Arefin
    Support
    Posts: 1008

    Hello,
    I’ve checked on your Admin. Seems like you’re trying to do everything from one site. Job Listing, Video etc.
    Also lots of Plugins installed which aren’t related to our Theme.
    I don’t understand what to do on your site.
    Needs a fresh website for starting.
    Please let me know.
    Thanks

  • #18177

    iby545
    Customer
    Posts: 15

    Ok I have managed to work my way around the theme but there are a few things I can’t seem to change.

    1. How do you centre the logo?
    2. How do you Centre the Menu?
    3. How to Change Body Text?

    There is also no documentation on the default images sizes – PLEASE HELP!

  • #18178

    iby545
    Customer
    Posts: 15

    also how to add a link to ‘follow” button on video single post?

  • #18181

    Liton Arefin
    Support
    Posts: 1008

    Hello,
    We’ve designed our Theme that doesn’t have Center Logo and Menu.
    If you like to Make them Center then you need to work on header.php file.
    I don’t understand about Body Text. Do you want to Change Font Style or Change Texts.
    If you’ve Installed “Visual Composer” Plugin then go to Pages ande “Edit” pages. You’ll see Visual Editor to Change Everything.

    For Image Sizes: You don’t have to worry about Image sizes. We’ve Developed as like it will automatically crop as per needs the Position for Images. But Larger size is better.

    If you’ve Installed “Jewel Author Profile” Plugin then Follow Button will automatically appear.

    If you face any problems please send FTP Access, we’ll do this for you.

    Thanks

  • #18183

    iby545
    Customer
    Posts: 15
    This reply has been marked as private.
  • #18184

    Liton Arefin
    Support
    Posts: 1008

    Hi,
    We’ll be very happy if you suggest us about the functionality you’re looking. Header variations aren’t available for all Themes.
    I really wants to give you Priority support. Please send your FTP access and send me the Functionality lists. At the end I can assure you that you’ll be very happy 🙂

    Happy New Year 🙂
    Thanks

  • #18185

    iby545
    Customer
    Posts: 15

    Hi

    I would rather my refund please and thank you.

  • #18186

    Liton Arefin
    Support
    Posts: 1008
    This reply has been marked as private.
  • #18187

    iby545
    Customer
    Posts: 15
    This reply has been marked as private.
  • #18189

    Liton Arefin
    Support
    Posts: 1008
    This reply has been marked as private.
  • #18190

    iby545
    Customer
    Posts: 15
    This reply has been marked as private.
  • #18193

    iby545
    Customer
    Posts: 15

    66 dollars + 34.80 dollars

  • #18194

    Liton Arefin
    Support
    Posts: 1008
    This reply has been marked as private.

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