Forum › WordPress Plugins › WP Awesome FAQ Pro › Unable to upgrade my purchase

  • Creator
    Topic
  • September 12, 2016 at 4:28 pm #13204

    N’TOKO
    Customer

    Hi,
    I purchase the WP Awesome FAQ Pro, I went in my dashbord , I download the plugin but when I tried to install I have this message “L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”. How can I fix it please.
    Thanks.

  • Creator
    Topic
Viewing 3 reply threads
  • Author
    Replies
    • October 4, 2016 at 3:23 pm #13511

      N’TOKO
      Customer
      Posts: 2

      Hi,
      Since last year I bougth this PRO version and I Can’t use it. No one to reply to my post.
      Please Need Help.

    • October 4, 2016 at 4:28 pm #13512

      Liton Arefin
      Support
      Posts: 1433

      Hi,
      Don’t understand how your support is missed. We’re Extremely sorry for that.
      Please send your FTP Access and website Admin Access in Private Message.
      I will solve your problems.
      Thanks

    • October 19, 2016 at 7:35 pm #13726

      N’TOKO
      Customer
      Posts: 2
      This reply has been marked as private.
    • October 19, 2016 at 10:36 pm #13730

      Liton Arefin
      Support
      Posts: 1433

      I think you forgot to send your Website Address. Please send it.

Viewing 3 reply threads

You must be logged in to reply to this topic.