Forum WordPress Themes Memorials Visual Composer not loading

This topic contains 4 replies, has 2 voices, and was last updated by  Jewel Theme 1 year, 3 months ago.

  • Author
    Posts
  • #11851

    shannonw
    Customer
    Posts: 3

    The visual composer that came bundled with the theme, just stopped working. The hosting company said it was a javascript problem that the plugin developer needed to address, but since the VC plugin came with the theme, we do not have support for VC.

    I have updated the theme on the staging site, (as it messed up some of the custom code we had added) but Visual Composer still doesn’t work.

    The following is the code the hosting company gave me to give the plugin developer. I don’t know if it’s anything that you can help with. I’ve turned off as many plugins as I could, that also did not help.

    Anything you can do to help, I would appreciate it. We want to get our client up and running as soon as possible!

  • #11852

    Jewel Theme
    Support
    Posts: 1023

    Please edit all codes. Send your wordpress username and password in Private. We will fix your issues.
    Thanks

  • #11896

    shannonw
    Customer
    Posts: 3
    This reply has been marked as private.
  • #11897

    shannonw
    Customer
    Posts: 3
    This reply has been marked as private.
  • #11901

    Jewel Theme
    Support
    Posts: 1023

    As per request we’ve removed your Credentials from this Thread. And marked this Topics as resolved.
    Thanks

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