Forum Jewel Theme

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 881 total)
  • Author
    Posts
  • in reply to: Should we update (Issue saving) #17406

    Jewel Theme
    Support
    Posts: 1051

    I’ve checked, you can update everything. No Plugin will not cause for saving issues.
    Thanks

  • in reply to: Should we update (Issue saving) #17402

    Jewel Theme
    Support
    Posts: 1051

    I will let you know with details of those Plugin compatibilities today. I need to check first.

  • in reply to: donate button #17400

    Jewel Theme
    Support
    Posts: 1051

    Hello darrinstern,
    I’ve made a solution. Will update it today on your website.
    Thanks

  • in reply to: space between projects #17174

    Jewel Theme
    Support
    Posts: 1051

    Hello jimbodoors71,
    Please send your FTP access. We will fix your problem.
    Thanks

  • in reply to: error in post slider widget #17173

    Jewel Theme
    Support
    Posts: 1051

    Hello tangolaff,
    We’re on long vacation. Just came on our Work Place. We will fix your issues by tomorrow.
    Thanks

  • in reply to: Learn Button's and Donate button's #17172

    Jewel Theme
    Support
    Posts: 1051

    Hello th3rdparty101,
    Please send your WP Access. We will fix this issue for you.
    Thanks

  • in reply to: Website suddenly gets stuck on preloader #17171

    Jewel Theme
    Support
    Posts: 1051

    Hello mounaim.koubaa,
    Please send your Website Access and FTP access in Private Message.
    We will fix your problems.
    Thanks

  • in reply to: The contents of the sections are blurry #17157

    Jewel Theme
    Support
    Posts: 1051

    Hello Random,
    Thanks for contacting with us. Please let us know with a Screenshot exactly what do you want.
    Thanks

  • in reply to: issues with seting up #17127

    Jewel Theme
    Support
    Posts: 1051

    We cann’t do anything with FTP access. Please use our Click Demo Importer from “Appearance>Import Demo Data”.
    Please be sure that, all plugins will be installed before importing Demo data. Also Please check our “Demo Content” Folder with Theme Package. Team, Theme Options import data are there.
    Thanks

  • in reply to: Not Saving #17120

    Jewel Theme
    Support
    Posts: 1051

    Solved Events issue. You’ve only one upcoming Event that’s why it’s showing one Event on Homepage.

  • in reply to: Woocommerce Outdated Templates #17119

    Jewel Theme
    Support
    Posts: 1051

    Updated WooCommerce Files.

  • in reply to: issues with seting up #17118

    Jewel Theme
    Support
    Posts: 1051

    Please make your website online. You may setup Coming Soon template.
    We need few information’s:
    1. Your WP Admin Access
    2. FTP Access
    Thanks

  • in reply to: Not Saving #17116

    Jewel Theme
    Support
    Posts: 1051

    Yes, I will update your website today.
    Thanks

  • in reply to: Not Saving #17112

    Jewel Theme
    Support
    Posts: 1051

    I worked last night, trying to make a better solution. Will let you know asap.
    Thanks

  • in reply to: Change background image on top-section #17153

    Jewel Theme
    Support
    Posts: 1051

    Hello Kelvin,
    Thanks for contacting with us. I’ve checked the files, it’s fine here.
    Will you please upload on your website and send a Live URL?
    Also please send your FTP access, we will fix your issues( if it remains ).
    Thanks

Viewing 15 posts - 1 through 15 (of 881 total)