Forum Jewel Theme

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Viewing 11 posts - 871 through 881 (of 881 total)
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  • in reply to: Installation problems #642

    Jewel Theme
    Support
    Posts: 1051

    Hi,
    We can take a look at this matter. Please give us your website address and access in Private.
    Thanks

  • in reply to: Issues with installing #641

    Jewel Theme
    Support
    Posts: 1051

    Hi,
    Please reply us in Private message with your website address and Access. We will solve your problem. Don’t worry.
    Thanks

  • in reply to: Homepage background image #640

    Jewel Theme
    Support
    Posts: 1051

    Hi,
    Thanks for purchasing MAMA-HTML5 Template. We’ve done a silly mistake on it. We have already submitted an update on it.
    Please open index.html file in any Editor you like Notepad++. See line no#42 like-

    Remove “portfolio-page” class. Just edit this code like –

    Everything will be fine.
    Thanks


  • Jewel Theme
    Support
    Posts: 1051
    This reply has been marked as private.

  • Jewel Theme
    Support
    Posts: 1051
    This reply has been marked as private.

  • Jewel Theme
    Support
    Posts: 1051

    Sorry to say that, in the free version you cann’t add this type like [faq=’category’] FAQ’s. If you’re create FAQ Category then by [faq] shortcode all the FAQ’s will be shown in this shortcode like below-

    • category
      • Post Content
      • Post Content
      • Post Content
    • category
      • Post Content
      • Post Content
      • Post Content

  • Jewel Theme
    Support
    Posts: 1051

    You didn’t get all the features in Free version. You’ll get only the Category Option with manual Shortcode [faq].
    Installation guide and Video Tutorial is on the WordPress Plugin Directory https://wordpress.org/plugins/wp-awesome-faq/installation/

    If it’ll solve your problem then let me know. Either I will take different steps.

    Thanks

  • in reply to: accordion with scroll funcation #547

    Jewel Theme
    Support
    Posts: 1051

    Hi Mohammed,
    I really appreciate your kind help. Definitely I will take a look at this option. Hopefully is possible then I will update the Plugin in next Updates.

    Thanks

  • in reply to: Several issues #546

    Jewel Theme
    Support
    Posts: 1051

    Hello Tyrell,
    Thanks for giving nice description of your problems. I will take a look all of shortcodes. Please keep eye

    It shouldn’t be you’re getting errors when you’re sorting the FAQ items. It may be conflicts some other JavaScript snippets. It will be better if I will take a look what’s going on your website. You can send me Private Message.

    The first item is automatically opened. It’s given by default. I will add more features in Settings in next update. Please keep eye on our Blog https://jeweltheme.com/blog

    You’ve arranged very nicely in your site. Really I like it.

    Thanks


  • Jewel Theme
    Support
    Posts: 1051

    Hi Patti,
    Yes, there’s a way it will migrate to PRO version. Please send your website address and access in Private option. I will solve your issues. Yes, in free version you can also set FAQ items in category based. Let us know what’s going on.
    Thanks


  • Jewel Theme
    Support
    Posts: 1051

    Hello Patti,
    First of all Thanks for purchasing “Awesome FAQ Plugin”. Sorry for the late answer. See the “Editor Shortcode” button. You’ll find all the configurations are there. If you’re facing any difficulties, please inform us. We’ll solve your issue.
    To migrate from Free version isn’t possible right now. You’ve to create from the beginning the FAQ’s for premium version.
    See this Video Tutorial https://www.youtube.com/watch?v=L7B88qm2C0M
    Thanks

Viewing 11 posts - 871 through 881 (of 881 total)

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