Forum Replies Created
- April 17, 2017 at 12:22 pm in reply to: Events dates and times are not displaying properly #16197
Please disregard this request. I found another solution.
That fixed the issue. Thank you.
After you fixed the Visual Composer, the layout for my website changed from full width to boxed. Per your instructions, I changed the page template to default style. It is not the same layout as the demo which is the layout I wanted. I want the HOMEPAGE layout to look exactly like the demo looks on Themeforest. I also tried the full width and homepage templates under page attributes. None fixed the issue. Please see the explanation below and attached screenshots.
Default Template: Boxed layout and the team members are not populating in that area. They did before you fixed the visual Composer. See Default Template screenshot
Full Width: The navigation bar disappeared, the team members are not populating in that area (They did before you fixed the visual Composer.) and the contact form alignment changed from centered to left aligned. See Full Width Template screenshot
Homepage Template: Boxed layout and the team members are not populating in that area. They did before you fixed the visual Composer. See Homepage Template screenshot
My final issue is there is at least 100px of extra space between all the sections.
I need to have this website completed by next week. I need these issues to resolved as soon as possible.
I can now see the Visual Composer from the frontend. Thank you.
Now there seems to be another problem.
It appears the the layout is now boxed instead of full width which is how it showed originally. Where do I go the change this setting back?
That does not make any sense. Visual Composer works on some pages but not the Home page. You do realize this is a one page responsive theme? Technically its supposed to be one page, the HOME page.
I paid for features AND support that I am not getting. And your “work a rounds” are bad for customer service.
I am extremely angry.
The Front end editor for the Visual Composer is not working. Please see the attached screenshot. I am working on the Home page. http://theafiyacenter.org/wp-admin/post.php?post=1947&action=edit
Visual Composer will not launch when I click on Frontend Editor. I was told i could have the Coming Soon page active while I work on the website in the background. I can only see the backend.
This theme was oversold on features and benefits I will not have access to unless I buy my own license for Visual Composer. Very bad business.
I also paid for extended support which make me even madder.
I have deleted the Visual Composer plugin and reinstalled it. I am still getting a message to activate my copy of Visual Composer. The Visual Composer frontend editor still does not launch. It hangs on the loading page.
Maybe YOU need to activate your copy of Visual Composer and push the update to me. Just a thought. I am still not a happy customer.
FYI-I have tried to view it on Mozilla, Safari and Google Chrome.