Welcome to Jewel Theme! This website (referred to as "Jewel Theme," "site," or "website") is owned and operated by Jewel Theme (referred to as "Jewel Theme," "we," "us," or "our"). By accessing or using this website, including downloading or using any of the products from Jewel Theme, you agree to comply with and be bound by the following terms of use.

Please read these terms carefully before using our website or purchasing any of our products. If you do not agree to these terms, please refrain from using our website and accessing our products.

Limitation of Liability

Jewel Theme shall not be held liable for any direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the materials on this site. This includes but is not limited to, loss of data or profit. You assume all costs associated with any necessary servicing, repair, or correction of equipment or data used in connection with our products or website.

License

All WordPress themes and plugins developed by Jewel Theme are released under the GNU General Public License version 2.0. Redistribution or resale of our products, modified or unmodified, is strongly discouraged.

Our products may require activation using a license key to access updates from our servers. However, the plugins will work fine even without activation or if the subscription has been canceled.

Each product purchased from Jewel Theme includes 365 days of support and updates, starting from the completion of the order. Failure to maintain a valid license will result in the inability to download purchased products except for LTD Users.

Access to the downloads section requires an active subscription, which may include auto-renewal through PayPal or Paddle subscriptions to ensure uninterrupted updates and support.

User Accounts and Product Licenses

User accounts and product licenses obtained from Jewel Theme are non-transferable. If you are a contractual developer or a representative of a person or organization, we recommend purchasing the Products directly from us to streamline the support process.

Refund Policy

We offer a 14-day no-questions-asked refund policy. If you are dissatisfied with our Product or encounter issues, you are eligible for a full refund within 14 days of the original purchase. While processing the refund, we appreciate any insights you provide regarding the reason for your refund request and suggestions for improvement.

Please refer to our refund policy for more details.

Warranty

Jewel Theme Products are provided "as is" without any warranty. We do not guarantee compatibility with all browsers or versions of WordPress. Compatibility with third-party plugins, scripts, or applications cannot be guaranteed.

To ensure compatibility and address any concerns, we encourage users to test our Products on our demo server before making a purchase. Our contact form is available to assist you.

Product Updates

Purchasing a Product from Jewel Theme grants you free updates for one year from the date of purchase. While we strive to provide ongoing updates, we cannot guarantee indefinite updates for all Products. However, we are committed to improving and ensuring compatibility with the latest version of WordPress. Our Products may not be compatible with older versions of WordPress (3.0 or earlier).

Account Termination and Suspension

Jewel Theme reserves the right to suspend or terminate user accounts without prior notice. Account suspension or termination may occur due to abusive behavior, excessive negativity towards Jewel Theme staff or other customers, defamation, promotion of competitor products, software piracy, hacking, spamming, or other illegal activities. In cases where we suspect account compromise or security concerns, we may take necessary action. Decisions regarding account termination or suspension are final and cannot be reversed.

Privacy Policy

At Jewel Theme, we respect your privacy and ensure the security of your personal information. User account data and other relevant information will not be sold or rented to any third party. By using our services, you consent to the collection, use, and transfer of your information, including to the United States of America Government and/or other countries, for storage, processing, and use by Jewel Theme. We utilize your personal information and account data for order processing, fraud prevention, invoicing, and email communication.

For further details, please refer to our Privacy Policy.

Lifetime Deals License Policy

Jewel Theme may introduce Lifetime Deals for certain Products, with "Lifetime" referring to the lifespan of the Product, not the buyer's lifetime or any other duration. The product lifetime is the period starting from the sale of the Product until it is discontinued. Jewel Theme reserves the right to announce the end of a Product's lifetime at any time with a notice period of 45-90 days.

Last Updated: 15 Jun 2023

Jewel Theme reserves the right to modify or change these Terms at any time without prior notice. It is your responsibility to review these Terms periodically.

If you have any questions or concerns about these Terms, please contact us through our provided contact information.