Jewel Theme » All Posts Mon, 23 Oct 2017 17:27:51 +0000 en-US <![CDATA[Error in plugins installation 'revolution slider']]> Wed, 17 May 2017 08:16:45 +0000 hamzahanif Hi
I have purchased Cast theme couple of days ago, and this is the really nice theme. Good work!.
Dude m facing few issue and errors when trying to install this cool theme especially in installing its required plugins.
One of the measure issues that I figure out is ‘Revolution Slider’ is outdated and needs to be updated. please find the screenshots attached to this topic. please, i need urgent assistance to fix these issues and run the theme smoothly.

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]]> <![CDATA[Reply To: Multiple issues]]> Tue, 25 Apr 2017 09:58:43 +0000 wndworks So far, this theme is a pain in the arse. I tried to import the demo data but i’m getting this error:

An error occurred while fetching file from:!

That file doesn’t exists in the package i’ve downloaded from themeforest.

]]> <![CDATA[Reply To: Multiple issues]]> Mon, 24 Apr 2017 11:51:34 +0000 wndworks Thanks for your answer and sorry for the late reply. I didn’t receive an email that notified me of your reply.

I will try to insert the test data first. I’ll keep you updated.

]]> <![CDATA[Reply To: Multiple issues]]> Tue, 18 Apr 2017 17:18:05 +0000 Liton Arefin Hello wndworks,
I suggest you to Import Demo Data from Appearance to feel the actual.
Anyway, please send your FTP and Admin user and password in Private Message. I will fix your problems. Don’t worry.

]]> <![CDATA[Multiple issues]]> Tue, 18 Apr 2017 13:36:40 +0000 wndworks I just purchased the theme called ‘Cast’ and i’m not satisfied at the moment. I hope the support can do something about this otherwise i will ask for a refund.

I have multiple issues and i can’t find an answer:

1) I don’t see any different page templates than the default. I do see the ‘Page overrides’ box by editing a page, but none of the options work. I always see the same page structure.

2) On every page i see a ‘Read more’ link. I can’t find any option or possibility to disable this.

3) At the ‘Customization Section’ there is a option to change the color scheme. If you choose a text as logo instead of image, the text doesn’t change with the color scheme. Other thing that doesn’t work is selecting the color blue in the default color list. But this can be fix by setting a custom color code.

4) In the header section the part where you fill in the quote text, shows up next to the email icon. This doesn’t make any sense. The ‘Email text’ field is not visible at any place. It’s also impossible to remove the clock icon? If i leave the info blank, it still shows the clock icon.

5) I could solve the clock icon with custom css, but i can’t see any option to add custom css to the theme without chancing it in the theme files self. There are more css changes i wanna make without chancing the core files of the theme. Can’t find any option to do this.

6 ) There is no styling for lists?! ( ul & ol )

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]]> <![CDATA[Reply To: Demo Content]]> Thu, 13 Apr 2017 15:49:37 +0000 Liton Arefin Fixed the issue and Imported Demo Contents.

]]> <![CDATA[Reply To: Demo Content]]> Thu, 13 Apr 2017 12:27:31 +0000 Mischa <![CDATA[Reply To: Demo Content]]> Thu, 13 Apr 2017 11:42:37 +0000 Liton Arefin Hi,
You didn’t mention about the credentials, is it WordPress or FTP?
I need FTP access also, Please send it.

]]> <![CDATA[Reply To: Demo Content]]> Thu, 13 Apr 2017 07:56:43 +0000 Mischa <![CDATA[Reply To: Demo Content]]> Wed, 12 Apr 2017 14:45:07 +0000 Liton Arefin Hi,
Please send your Website Admin access and FTP access in Private Message. I will fix your problem right now.