Forum WordPress Plugins WP Awesome FAQ Pro Purchased WP Awesome Pro, but download does not contain correct files to add!

This topic contains 3 replies, has 3 voices, and was last updated by  jemee 9 months, 1 week ago.

  • Author
    Posts
  • #12706

    Rachel
    Customer
    Posts: 1

    I am really frustrated as I spent a great deal of time searching for the “best” FAQ plugin. I decided to upgrade and purchase your plugin; however, when I downloaded and opened the zipped file, the documentation states that I need to upload the ccr-colorful-faq-pro file to activate the plugin. Unfortunately, I do not have this file. I also read the documentation in the “readme” file and it provides a totally different file to upload. However, that file does not exist either. Kindly provide me with the correct information and/or files so that I can activate this plugin and fix my site.

  • #12708

    Jewel Theme
    Support
    Posts: 1002
    This reply has been marked as private.
  • #12718

    Rachel
    Customer
    Posts: 1

    I downloaded the link, but again, when I try to “add new plugin” through my WP site, I am directed to select a file. I cannot select the entire thing as it downloads unzipped. I need direction on which file to select to upload the plugin.

  • #12719

    jemee
    Support
    Posts: 308

    Hello Rachel,

    Please send us your Website Dashboard access privately. We will do it for you.

    Thank You

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