Refund Policy

At Jeweltheme we strive to make our customers satisfied with the product they’ve purchased from us. If you are experiencing any technical or setup issues, and you’re feeling frustrated, then please submit a forum post and our team will assist you right away.

However, if you feel that the product you’ve purchased does not fulfill the requirements that you initially had in mind, then you do have the option to request a refund. Especially when the product you’ve purchased is completely non-functional and you’ve posted a support post but your problem was not resolved. Jewel Theme offer a full or partial refund within 7 business days starting from the moment when the member makes the payment. In this case Jewel Theme has the right to ask questions for the refund and also we have the right to NOT offer the refund if we see reasonable. Please note that refunds can take up to 14 days to reflect in your account. The above notice, also, applies to the license all of our Sign Up Plans. Please Contact Us if you need further information.

Custom Project

If you Purchase any Product which has Custom Pricing( Custom Project price agreed by both parties ) that means it you’ve made the confirmation of the project Price. Any Custom Project Price will be non-refundable. Any excuse for advance Project Payment will non-refundable. You’ve agreed on all terms with our Policy.


Price Changes

Jewel Theme reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, a subscription (or any part thereof) with or without notice.


Jewel Theme products are provided “as is” without warranty of any kind, either expressed or implied. Each of the Jeweltheme’s products are guaranteed to function correctly upon proper installation, activation and options configuration of the product within the latest stable WordPress version which template was dedicated to. Jewel Theme cannot and do not guarantee compatibility with any 3rd party plugins – as there are simply too many modules, components and plugins to support. Please ensure that the browsers you use will work with the Themes and Plugins as we cannot guarantee Themes and Plugins will work with all browser combination.In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

We are not licensed to provide stock images and certain true-type fonts (TTF) that might be used on any or all of the provided Themes and Plugins. These require you own or purchase from their respective owners.

All members have access to the forums. does not commit to monitor the forums, but we reserve the rights to respond and answer the questions.

Our company reserves the right to change or modify current Terms and Conditions with no prior notice.